Emily Ong Xin Yi
IT Support Engineer @ SwiftX Solutions Pte Ltd
About
I’m a Business Informatics student who enjoys learning how the innovative use of technology can improve businesses. I was previously attached to UOB as an IT service delivery support intern which allows me to explore both the business and IT fields. I am pursuing to work in the IT sector which provides a healthy, innovative, and challenging environment where I can use my skills and knowledge effectively to contribute to the organization.
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Singapore
Computer Networking
HTML, Windows Server, C#, Python (Programming Language), Cascading Style Sheets (CSS), Microsoft SQL Server, English, Chinese, VMware Workstation, Database Management System (DBMS), Microsoft PowerPoint
Experience
IT Support Engineer
SwiftX Solutions Pte Ltd
Singapore
Customer Experience Manager
Nanyang Polytechnic
Singapore
Market Research Analyst
Essilor Group
Singapore
IT Service Delivery Support
UOB
Singapore
Role and Description: • Check and identify the machine that triggers suspicious event through the report and send an email to the project team. • Check the version report and use the draft schedule plans to schedule the next transfer or activation job for software rollout. • Manage hard disk testing and cloning by printing the version then return all the hard disk to pack for collection.
System Administrator
CTC Global Pte Ltd
Singapore
Roles and Responsibilities: • Did research on Windows Server 2016 and Exchange Server 2016 • Install and configure 6 different servers using VMware - 2 Active Directory Servers - 1 Windows Servers Update Services - 1 Windows Desktop - 2 Exchange Servers • Did Preventive Maintenance for printer at KK Women’s and Children’s Hospital • Update assets and IBM tags, do group sign using the website provided • Update the information through excel • Verify unfound assets by pasting purchase or leasing tag
Education
Nanyang Polytechnic
Information Systems Development
Nanyang Polytechnic
Business Informatics
Institute of Technical Education
Higher Nitec - Information Technology
Institute of Technical Education
Nitec - Computer & Networking
Emily Ong Xin Yi's Contact Information
Phone
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