emily olson

emily olson

senior helpdesk

About

Support Specialist, Writer, Media Production, Digital Nomad

Country

united states

City

portland

Industry

writing and editing

Skill

training, nonprofits, research, cultural diversity, language teaching, intercultural communication, social media marketing, customer service, community outreach, public speaking, language development, spanish english, problem analysis, team building, non profits, flexible schedule, esl, teaching english as a second language, tutoring, youth development, university teaching, classroom, academic writing, marketing, sales, marketing communications, spanish, b2b marketing, technology, video production, radio producing, television studio production, travel, education

Experience

biddy tarot

senior helpdesk

biddy tarot

sparo labs

customer success

sparo labs

2019-1 - Present · 7 yrs 9 mos

Providing outreach and resources to pulmonary patients in partnership with The Lung Institute.

n2 publishing

client coordinator

n2 publishing

2014-1 - 2014-6 · 6 mos
new avenues for youth

residential youth counselor

new avenues for youth

2011-6 - 2011-11 · 6 mos

Residential Counselor in the transitional housing program for homeless youth. Providing independent living skills training and guidance in a residential setting. Supervising a milieu setting, maintaining a safe and supportive environment while motivating youth to explore alternatives to street life through a Positive Youth Development model. Duties also included some meal preparation and general facility maintenance/cleaning.

emilykolson.com

freelance writer

emilykolson.com

2014-11 - 2019-1 · 4 yrs 3 mos
vipkid

esl educator

vipkid

2019-1 - 2019-1 · 1 mo

TESOL VIPKid Foundational Certified ESL Teacher. Working with Levels 1, 2, 3, 4, 5 & 6 English learners. Providing an engaging and fun online learning environment for young language learners. Providing support and guidance through interactive lesson plans, and conducting Unit Assessments and grading final projects. Creating a fun and dynamic tech-forward & educational focused experience for students.

marie forleo international

consultant

marie forleo international

2018-1 - 2019-1 · 1 yr 1 mo

Remote, Consulting}. Launching a live, worldwide, e-learning program. Providing backend tech support {subscriptions, payments, troubleshooting}, high-touch client support in private member area, support on social media platforms, managing client feedback, CRM systems, cross-team collaboration.

karat

candidate experience specialist

karat

2019-1 - 2019-1 · 1 mo

Karat conducts technical interviews on behalf of organizations hiring software engineers. This is done through a community of Interview Engineers who are equipped with Karat's interviewing infrastructure, battle-tested questions, and data-informed best practices. The result is highly predictive and fair interviews at scale that candidates truly enjoy. Karat has amassed the largest, most robust dataset of structured-interview intelligence to produce never-before-seen hiring analytics. Founded in 2014, Karat is a privately held and venture-funded company based in Seattle. Key clients include Pinterest, PayPal, Citrix, Intuit, and InVision. {Remote, Contract}. The CX Specialist serves at the heart of Karat’s product and operation and plays a crucial role in defining the Karat user experience. Serving on the front lines, interacting with candidates and interviewers, and representing the Karat brand, as well as the brands of our clients. Playing an important role in helping to refine Karat's core interviewing product.

portland public schools

special education teacher

portland public schools

2010-6 - 2014-8 · 4 yrs 3 mos

Serving the educational needs of students from several mental health treatment programs, fulfilling the Individualized Education Plans of students, as well as promoting personal and academic success in a therapeutic environment.

ride connection, inc.

travel coach

ride connection, inc.

2011-11 - 2013-11 · 2 yrs 1 mo

The Travel Coach serves as the first point of contact for all new English and Spanish speaking customers; counseling and educating older adults and people with disabilities regarding available transportation options in their community. Collaborating with outside agencies including surrounding Portland non-profits and TriMet. Received AIRS national certification for excellence in the Information and Referral sector, with a CIRS-A : Certification for I&R Services with a focus on Aging communities

portland state university

language research

portland state university

2010-5 - 2010-12 · 8 mos

A collaborative language documentation project involving the Warm Springs Indian Reservation.Through the development of language material and language assessment tools, Native languages and learning tools were documented and shared within the community.

homepolish

account manager

homepolish

2017-3 - 2018-12 · 1 yr 10 mos

Account Manager for all West Coast and Virtual operations for a Start-Up design company. Collaborating across distributed teams, On-boarding clients and providing support throughout the life of projects, remotely training new employees, helping to create an NPS campaign, and updating the AM knowledge base to better improve processes.

portland public schools

meal benefits specialist

portland public schools

2014-8 - 2016-6 · 1 yr 11 mos

Acting as a primary liaison for the department, I provide support and assistance in English and Spanish to groups of people including students and their families, principals and school staff. I am responsible for detailed record keeping and audits, ensuring that the district and all schools are in compliance with Federal and State regulations in the meal application and verification process. I work with government and community agencies including the Oregon Department of Education, and I organize and conduct workshop training and in-service education for department and district personnel on federal guidelines and district procedures. This position requires English/Spanish language skills, cross cultural competency, advanced computer skills, excellent written and verbal communication skills, advising students and families to pursue and support academic success.

Education

skillcrush

skillcrush

2017-1 - 2017-1 · 1 mo
thurston high school

thurston high school

1996-1 - 2000-1 · 4 yrs 1 mo
portland state university

portland state university

applied linguistics

2008-1 - 2011-1 · 3 yrs 1 mo
lane community college

lane community college

linguistics

university of oregon

university of oregon

literature

2006-1 - 2007-1 · 1 yr 1 mo

emily olson's Contact Information

Email

******@***.com

Phone

(**) *** ****

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