Emily Brummund

Operations, Finance and HR Director @ Bloom Dance Studio Omaha

About

I love creating operational excellence and empowering people to be their best. This motivation has driven much of my career direction, whether steering the operational and technology direction in organizations, helping constituents navigate the office of a US Senator, or driving growth throughout a small business. The common thread through my professional experiences has been to partner with diverse organizations and clients to take tangible steps forward in the development of processes, applications, or people. * Entrepreneur: I launched a successful coaching and consulting business, managing all aspects of the organization, including planning, finance, marketing, and operations. This expertise led me to an operational and strategic role at a dance studio where I was able to develop core practices and optimize the client experience. * Operations and Technology Leader: I bring extensive project management experience working with private, non-profit and governmental organizations delivering successful cross-functional projects and outcomes. My strong communication and collaboration skills allowed me to develop collaborative relationships with business unit and technical partners.

Country

United States

City

Jacksonville

Industry

Performing Arts

Skill

Account Management, Client Relations, Relationship Building, Client Presentation, Marketing Strategy, Social Media Marketing, Organizational Development, Organizational Leadership, Community Outreach, Strategic Communications, Team Leadership, Business Strategy, E-Commerce, Financial Reporting, Human Resources (HR), People Management, Customer Service, Banking, Project Management, Credit Cards

Experience

Operations, Finance and HR Director

Bloom Dance Studio Omaha

2021-4 - Present · 5 yrs 6 mos

Omaha, Nebraska, United States

* Lead the leadership team comprised of both product and support teams to drive day to day operational excellence, coordinate high level problem solving, and provide talent management * Establish the strategic vision of the organization, including existing process improvements and new product offerings * Manage the financial governance, creating the overall organization’s budget and providing financial planning and reconciliation * Collaborate with the owner on all strategic planning and expansion efforts to grow the organization to the largest studio in Nebraska * Coordinate all company-wide and community-wide events, including annual retreats, dance productions and annual recitals

Entrepreneur, Owner, and Strengths and Leadership Consultant

ILLUMINATE LEADERSHIP, LLC

2014-1 - Present · 12 yrs 9 mos

Jacksonville, FL

* Provide transformational coaching to hundreds of individuals and corporate clients through an extensive and unique coaching process using industry leading tools * Manage a successful business including legal, marketing, finance, and customer relationship management * Facilitate group engagements to equip teams for high performance and optimization (from 5-20 individuals) * Lead large group retreats and conferences, providing learning and growth opportunities (from 50-300 individuals)

Service Account Manager

FNTS

2013-6 - 2014-7 · 1 yr 2 mos

greater omaha area

* Built and maintained strong, enduring client relationships with executive leadership to grow revenue and increase client retention metrics * Implemented a company-wide CRM tool to streamline and improve internal and external requests and issue tracking * Internal collaboration to identify cross sale opportunities with existing clients

Omaha Director of Constituent Services/Regional Field Director

Office of U.S. Senator Mike Johanns

2008-4 - 2012-4 · 4 yrs 1 mo

Omaha, NE

* Managed teams of administrative and service staff coordinating federal government assistance to Nebraska citizens * Led community and industry round table events to facilitate communication between Senator Johanns and his constituency * Represented Senator Johanns at speaking events, community meetings, one-on-one constituent meetings and community boards * Established state offices by assisting in the development of procedures, process flows, system organization, and staff communication

Sr. Business Analyst

FNBO

1997-10 - 2008-3 · 10 yrs 6 mos

Omaha, NE

* Formulated strategic roadmap documents and plans for enterprise technology initiatives for a $20 billion organization with 12 banking charters across eight states, including an enterprise payment engine, account opening and funding, and mobile banking * Led the enterprise-wide mobile banking initiative, including working teams, business case creation, financial justification, and technology integration assessments * Led the creation of a transaction web site from design to completion, integrating functionality from both credit card and retail banking systems to provide a convenient and comprehensive financial services web solution which was rated #1 in Customer Confidence by key industry rating systems * Developed the web implementation of the Picture Card project to become the first United States credit card issuer to utilize fully customizable picture card technology * Managed multiple efforts to enhance bill payment and overall payments functionality, both to improve customer experience and increase backend efficiencies * Developed training procedures and facilitated implementation and successful rollout of the transaction web site for 20 affiliate banks throughout the First National organization * Supervised a staff of business analysts, including hiring, coaching, and completing yearly performance evaluations