Emily Sun

●Strategic Recruitment Management: Spearhead mid-career recruitment to drive the "ONE DEJIMA" vision, while collaborating with the early careers team to ensure a comprehensive talent acquisition approach. ●End-to-End Execution: Manage the full recruitment lifecycle, including strategic planning, job description development, and agency relationship management. ●Process Optimization: Design and refine selection processes through data-driven performance measurement and continuous improvement. ●Candidate Experience Design: Focus on enhancing the overall candidate journey, from initial contact to seamless onboarding, to ensure a high-quality cultural and professional match. ●Stakeholder Collaboration: Act as a key liaison between hiring managers and external partners to align recruitment efforts with long-term business goals.

Talent Acquisition Consultant (Mar 2024 – Present) ●End-to-End Recruitment: Manage full-cycle hiring for Sales, Commercial, Trading, SCM, Finance, and HR, averaging 20 hires/year. ●Strategy & Execution: Lead recruitment strategy sessions, candidate sourcing, interviewing, offer management, and onboarding while ensuring 100% compliance with local labor laws and corporate standards. ●Stakeholder Management: Partner with hiring managers and Business HRs to align recruitment goals and provide regular status updates. ●Vendor Management: Drive the selection and performance management of external recruitment vendors. ●Problem Solving: Independently resolve complex recruitment issues and optimize process documentation. Process Lead – TA Coordination (May 2021 – Mar 2024) Japan Recruitment (50%): Focused on Sales and Logistics ●Full-Cycle Support: Executed end-to-end recruitment processes including sourcing, screening, and offer negotiation. ●Compliance & Excellence: Maintained high standards in process documentation and legal compliance with minimal supervision. Recruitment Coordination & Project Management (50%): ●Regional Oversight (China): Managed the end-to-end TA workflow for China using SuccessFactors, covering requisition creation, background checks, and onboarding. ●Process Optimization: Developed/updated SOPs and led projects for process standardization and automation to enhance team efficiency. ●Executive Coordination: Orchestrated high-touch recruitment processes for Director-level positions and above. ●Team Training: Acted as a mentor/trainer for team members on new systems and standardized workflows.

• Managed recruitment for Accenture Japan's digital department, averaging 30 hires annually. • Collaborated with hiring managers to define recruitment requirements and strategies. • Conducted candidate sourcing through job boards and social media, ensuring a diverse talent pool. • Maintained and updated the recruitment system while communicating progress with the Japanese HR team. ----------------------------------------------------------------------------------------------- •アクセンチュア株式会社（日本法人）のデジタル部門における採用活動を統括し、年間平均30名の採用を達成。 •採用マネージャーと連携し、採用要件の定義および採用戦略の立案を推進。 •求人媒体やSNSを活用したダイレクトソーシングを行い、多様な人材プールの構築を実現。 •採用管理システムの保守・更新を行うとともに、日本の人事チームへ進捗状況を定期的に共有。

Provided bilingual customer service and technical support for Japanese clients. ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー 日本人顧客に対し、バイリンガルによるカスタマーサービスおよびテクニカルサポートを提供。

• Spearheaded the launch of e-commerce sales in Taiwan, achieving ¥1M JPY in just five months. • Developed supplier relationships that resulted in a ¥5M JPY annual cost reduction through strategic sourcing. • Translated and coordinated production technology transfers, leading to an additional cost savings of ¥3.5M JPY per year. • Recognized as the top sales performer in the call center among new hires, demonstrating strong sales acumen. ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー • 台湾におけるEC販売を主導し、わずか5ヶ月で100万円の売上を達成。 • 戦略的なソーシングを通じてサプライヤーとの関係を構築し、年間500万円のコスト削減を実現。 • 生産技術移転の翻訳およびコーディネートを担当し、年間350万円の追加コスト削減に貢献。 • コールセンターの新人研修生の中でトップの営業成績を収め、高いセールススキルを証明。