emily rushton

technical writer lead - vault safety

About

Technical content developer with a demonstrated history of delivering high quality product documentation in the software industry. Knowledge of applying DITA XML and structured authoring tools to create well-organized, topic-based technical content. Strong understanding of search engine optimization (SEO) principles as well as information architecture and usability best practices for various content delivery methods, including online help and PDF. Team player with experience integrating in cross functional teams following both Waterfall and Agile development methodologies. Effective researcher, collaborator, and quick learner who turns complex subject matter into customer-focused content.

Country

canada

City

toronto

Industry

information technology and services

Skill

social media, seo, social media marketing, seo copywriting, marketing copy, copy editing, teamwork, sem, blog marketing, press releases, web marketing, blogging, content management, technical writing, smo, xml, dita, structured authoring, copywriting, proposal writing, web content, google adwords, online marketing, html, internet marketing, legal writing, office administration, information design, agile and waterfall methodologies

Experience

technical writer lead - vault safety

veeva systems

2020-4 - Present · 6 yrs 6 mos

summer student: search engine optimization copywriter

rankhigher.ca

2012-6 - 2012-8 · 3 mos

* Wrote search engine optimized content for client websites in a number of different industries * Maintained open communication with clients during the content creation and revision process * Wrote internal promotional copy such as website content, press releases, blog postings, and film scripts * Managed professional social media accounts * Prepared business proposals for prospective clients, including RFP bids * Won an RFP bid resulting in a $35,000 contract with the Government of Canada

technical content developer ii

dell emc

2017-9 - Present · 9 yrs 1 mo

summer student: legal assistant

lawyers orme

2011-4 - 2011-8 · 5 mos

* Draft documents (applications, affidavits, separation agreements, parenting plans, etc.) * Prepare financial statements and net family property statements * Scheduling of a Senior Counselor’s calendar * Answer the telephone, respond to questions from clients and public * Organizing/filing client information with both digital and physical copies * Filing official court documents * Appearing in court as agent * Tracking detailed time charts for Legal Aid billing * Manage and track correspondence through letter mail and email * Type up letters and documents from a dicta-phone

associate technical content developer

emc

2015-7 - 2017-9 · 2 yrs 3 mos

* Assists with creating and revising technical information, including installation, operation, and maintenance instructions, and other types of technical content such as technical advisories and release notes. * Works with editors, incorporating editorial feedback to ensure that EMC style and standards are appropriately expressed in technical content and media * Assists with publishing content to a variety of outputs, including PDF documents, web pages, blog articles, wikis, videos, and online help systems. * Uses content authoring, publishing, and source control tools. * Follows standard technical writing and content development practices. * Basic Knowledge of industry standards such as DITA, XML, and HTML * Basic Knowledge of job related content authoring, publishing, and graphic design tools