Emily Natalia Rees

Assistant Manager @ VALE SPORTS ARENA

About

Final-year Sport Business Management student with experience in sport venues, event operations, VIP services admiration, and design. Highly organised and adaptable. I have a strong passion for the sport industry. Considering I have played Sports growing up I bring strong industry knowledge beyond my academic studies. Proven ability to work in high-pressure environments, communicate eﬀectively, and support smooth delivery. Seeking an opportunity to apply my skills and continue developing withing the sports marketing, event sector or graphic design sector

Country

United Kingdom

City

Barry

Industry

Food Production

Skill

IT systems (EMIS, Docman, Microsoft Excel, Canvas, Procreate), Customer Service & VIP service, Sales, Social Marketing Fulfillment, Project Management, English, Research Skills, Marketing, Training, Communication, Finance, Presentations, Problem Solving, Advertising, Financial Accounting, Accounting, Financial Analysis, Data Analysis, Account Management, Business Analysis

Experience

Assistant Manager

VALE SPORTS ARENA

2020-6 - Present · 6 yrs 3 mos

- Demonstrated strong leadership and initiative, progressing from bar staﬀ to assisting venue management due to my performance and reliability - Supported the operational delivery of large-scale sporting and entertainment events, developing skills in event coordination and problem-solving in fast paced environments - Assisted with rota planning and coordination across the bars in the arena to maintain service eﬃciency - Delivered high-level customer service and VIP experience, liaising professionally with high-profile celebrities in the arena and travelled to stadiums like Wembley to assist in arrangements around ringside sitting celebrities down. - Liaised with event promoters and internal teams to ensure smooth event operations - Supervised bar staﬀ. -Ensuring health and safety compliance, service standards and team performance - Contributed creatively to branding and venue layout design, supporting the development of the arena's logo and event arrangements

Administrator

NHS

2025-6 - Present · 1 yr 3 mos

- Coordinated appointments for patients, providing timely scheduling to meet their healthcare needs. - Demonstrated attention to detail and confidentiality by scanning documents ontoDocman and attaching them to the patient notes. - Developed Strong admirative and IT skills through daily Use EMIS and Docman to book appointments, code, reschedule appointments. - Maintained clean, safe working environments to eliminate accident risks. - Restocked the doctors' and nurses' rooms. -Handle queries and process requests for prescription medications

Floor Manager

Mount rooms hotel

2023-1 - 2024-1 · 1 yr 1 mo

- Built strong front-of-house and interpersonal skills by welcoming guests and clients by providing professional first impressions - Organised and planned the layout in a function room for weddings and developed multitasking abilities - Handled phone communications and admirative tasks strengthening accuracy and reliability in day-to-day operations

Retail worker

Tesco

2023-1 - 2023-6 · 6 mos

· Addressed customer service enquires quickly and accurately. · Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests. · Stocked and rotated inventory regularly. · Maintained cleanliness and organisation within the store, ensuring a pleasant and safe shopping environment for all