Emilio Fares Asúnsolo
Regional Vice President - Latin America @ Medallia
About
Experienced advisory salesperson with more than 20 years of experience helping customers achieve business goals through technological solutions from global companies. Customer Experience solution selling, understanding customer's problems and addressing them with appropriate offerings. Consistently reaching business goals and exceeding objectives.
Mexico
Cuajimalpa de Morelos
Information Technology & Services
Venta de servicios, Proceso de ventas, Ejecución de ventas, Presentaciones, Satisfacción del cliente, Relación con el cliente, Planificación de cuentas, Gestión de cuentas, Leadership, Team Management, Sales Management, Customer Experience, Sales Coaching, Team Performance, Interpersonal Skills, Communication, Client Issue Resolution, Office 365, Yammer, Gestión de proyectos
Experience

Sales Director
Mexico City Area, Mexico
Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. - Helped retail, financial and telco companies to transform the voice of the customer into business results. - Constantly overachieving quota through consultive relationships. - 3 Times President's Club Winner.

Office 365 Solution Sales Professional
Ciudad de México y alrededores, México
Deliver vision and value proposition around Microsoft Office 365. • Exceeding quota and FY12 metrics using a solution selling approach. • Guarantee green for Office 2010 Deployment Scorecard Metric. • Responsible of SMS&P CA Office 365 revenue and Assigned Users Scorecard. • Develop a healthy engagement with customers and increasing CPE with them providing business alignment solutions. • Engaging a win-win relationship with partners and helping them deliver better solutions around Office 365. • Coaching customers and helping them in the process to transition from BPOS to Office 365. • Increasing technology knowledge in CTM segment in order to help ITMs to better identify and generate Office 365 opportunities.

Project Manager Sr.
Gerbera
Manage medical devices development projects through the entire life cycle. Creation and implementation of a PMO and its processes based on MS Project Server 2007 and MS Sharepoint. Development of reports within Project Server with MS SQL 2008 Reporting Services.

Technology Department Manager
Informática
Informática Mirafe. CIO – Technology Department Manager. Identification and management of technology suppliers as Microsoft and Server Intellect. Management and control of company infrastructure systems. Staffing and assigning roles and responsibilities. Training employees on technologies used in the company. Creation of proposals, work plans, customer presentations, solutions architecture, procurements, and commercial negotiations with costumers like MetLife in the development and implementation of SADI, an online software to manage training courses. Development and implementation of a legal processes dashboard for SSP with WPF and SQL 2008. Conduction of meetings with the customer and requirements gathering. Data sources integration from different government dependencies to show information in a centralized way in order to have accurate and up to date information and help the decision making process. Development and implementation of SAMM, a system to georeference criminal events using ASP.NET, VB.NET, Clickonce, SQL 2008 and ESRI technologies. The implementation of this project improved in a very significant way the information gathering and the analysis in order to make decisions within the SSP. Informática Mirafe. Project Manager/Software Development/Architecture. Project Manager of .NET. Web y Windows. Projects implementation in Estafeta, Coahuila and Hidalgo governments, FIFOMI, and SSP DF. Conducting interviews with key stakeholders and final users. Process improvement in driver licensing making the process not longer than 10 minutes long and reducing to near zero the corruption and generating more than 100% increment in incomes and positioning Hidalgo in the first place in Transparencia Mexicana corruption metrics.
Emilio Fares Asúnsolo's Contact Information
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