Emanuel DeLucia

Led the charge of a divestiture from legacy parent company to stand up new infrastructure for Concentric to stand on their own from a Network, VOIP, ITSM, and Mobile Device Management standpoint. Migrated over 50 Meraki networks, 400 Zoom phone lines, 800 computers, and 1000+ iPhones/iPads. Meraki network support of 50+ networks including virtual firewalls in Azure, that includes MX Firewalls, MR Access Points, and MS switches. Post migration, leading the charge of Concentric’s next generation of network architecture, ITSM functionality, device management, and Audio/Visual needs. - Migrated and improved security posture of Meraki Network environment of over 50 networks through implementing firewall rules, secure authentication wireless, and network segmentation - Built and implemented from ground up ITSM system for Concentric (Ivanti Neurons Cloud) building incident templates and service request workflows - Maintain and implement Zoom phone system for over 400 phone lines including Auto Receptionists, Call Queues, and User Phone lines - Implemented MDM and PC management through Microsoft InTune to standardize applications and device policy across the organization - Upkeep of company public DNS through GoDaddy DNS service as well as SSL Certificates - Participate in Cyber Security activities and monitoring through the monitoring software and services - Built Change Management process out (in alignment with ITIL) for the organization including the policy, workflow, and the ITSM integration within Ivanti Neurons - Championed and built new network environment standards including Checkpoint firewalls (with SDWAN/IDP/IOT Protection) and Arista Switches and Access Points. - Implemented improved cellular connectivity into customer sites where technicians have had issues with connectivity - Lead developer for Ivanti ITSM system, implementing new workflows, functionality, and any additional needs that arise from our company

-Support and design the network infrastructure both edge and data center for over 150 Business Units and 2 Data Centers -Implementation and support of Palo Alto, Watchgaurd, SonicWall, Fortinet, and Sophos firewalls -Implementation and support of Aruba/HP and Arista edge and Data Center switches -Implementation and support of Arista, Unifi, and Sophos wireless access points -Upkeep of Panorama Management platform for Palo Alto firewalls in the environment -Designing the Arista edge switch and CloudVision deployment across the enterprise to standardize the environment -Management of 5G and LTE Cradlepoint NetCloud platform as well as device management and configuration -Work with the IT Security Team to continuously improve the security posture of the enterprise network -Experience in Azure Networking -Wireless planning and design for large manufacturing warehouses to improve their experience -Evaluation, budgeting, planning, and designing for new Business Units to be onboarded to Patrick Industries -Improving currently integrated sites with new architecture including Palo Alto Firewalls and Arista switches -Lead the Palo Alto PAN-OS SDWAN implementation for the company, deploying at each Business Unit -Migration of different Data Center environments into single set of segmented Palo Alto Firewalls -Data Center headend firewall policy overhaul for network hardening and network segmentation -Documentation of new technology and processes into Knowledge Base Articles for knowledge transfer -Assess and replace internet circuits at sites across the country for business needs -Lead the Data Center Network failover documentation and process runbook in the case of an adverse event -Integrating dynamic routing into a formerly static route environment via BGP -Building a network team Roadmap to help direct the vision of the company’s network infrastructure

· Support day to day functionality and availability of LAN, WAN, and Wireless networks · Designing and implementing LAN, WAN, and Wireless network solutions · Configure, install, and implement wired and wireless network equipment (Switches, Wireless Access Points, Core Routers) · Maintain up to date firmware and code on equipment · Manage projects with subcontractors to upgrade network equipment in environment for over 300 sites nationwide · Experience in SPB and SDWAN environments · Work with vendors in some situations to identify issues and remediate · Experience with Cisco Catalyst Switches, Nexus Switches, Wireless Access Points/Controllers, ISR Routers, vManage, DNA Center · Experience with Extreme Networking ERS/VSP switches · Experience with Aruba Wireless Access Points, Remote Access Points, and Controllers · Maintaining Uninterruptible Power Sources (UPS) in network closets · Maintain relations with Internet Service Providers for WAN solutions Change Advisory Board member to review Change Requests in an ITIL Environment

Support day to day IT functions for over 100 Promedica Physician Group sites in Northwest Ohio and South East Michigan • Monitor, respond to, and resolve customer support calls, incidents, and problems • Analyze and recommend improvements to existing technology, equipment, and processes to maximize performance, capacity, and availability • Configure, upgrade, and install information technology and application solutions • Gained knowledge in many different areas of IT including network engineering, infrastructure, and applications support Continuously working through projects throughout all of Promedica • Monroe Regional Hospital Domain Migration and EPIC Go-Live -Played integral role with replacement of over 1100 PCs as well as moving applications from old domain over to Promedica domain -Coordinated the EPIC print mapping for the hospital as well as the Physician Offices in the area • Promedica Physician Group Acquisitions -Ongoing effort within Promedica Physician Group to assist with the transition of newly acquired Physician Offices to Promedica -Coordinate the planning of all new technology to adhere to the Promedica standards Promedica Neuroscience Center -Construction project in Toledo Ohio for new building to house the Neuroscience Department as well as the Core Laboratory in the brand new building (approximately 350 PC environment) -Planned for technology layout for 8 Physician Office suites as well as the Core Laboratory (supports specimen testing for all Promedica sites)

Contractor for Pomeroy working at ProMedica to implement EPIC EHR system

Conduct fingerprinting and background checks for the University of Toledo and Toledo community in accordance with the Ohio BCI and FBI standards.

Detailing new and used cars for deliveries. Arranging cars in the new car lot. Helping with other various jobs around the dealership.

Carry golf bags for club members during rounds of golf. Giving different advice on the course, reading greens, and giving members distances to the hole.