ema badurina

* Mainstage Festivals Ltd offer festival experiences, but also immersive holiday packages which require a very thorough understanding of the intricacies of the terms, procedures, products and services on offer. * I mainly help with: * Customer liaison * Booking management * On-site customer service

* Various on-site office tasks, including: * Liaising with all departments regarding on-site requirements and troubleshooting * Communicating with partners, ordering of various services and sourcing requirements * Source of information regarding any event management-related queries * Translating (English to Croatian and vice versa) and all-round helping hand

Working in Event Control, alongside the Event Controller. Logging all radio calls reporting event-wide issues. Answering Event Control radio calls and solving the problems at hand.

* On-site Production Coordinator * Artist Liaison for the Adobe Summit Celebration 2019 which hosted 6,000 * visitors and a performance by Jess Glynne among others.

* Staff Accreditation * Radio, Uniform, Vehicle and Venue key sign in and out * Staff enquiries & Welfare * Office Budget Management

Ensuring the smooth running of the 'Best of Pinterest UK Food Awards’ event by assisting the Creative Producer on-site.

On-site assisting in the production of the Just Eat World Meet 2018, the annual event bringing together Just Eat employees and Executives from around the world. Production Office management, staff registration, radio set-up and allocation, runner duties, etc.

* Loading/unloading, setting up and setting down of sound and lighting equipment, Avolites Tiger Touch console live operation during the following events: * Ella Eyre Performing at the Peter Street Kitchen Premiere (where I was her Artist Liaison) + 4 other events during the restaurant's premiere week * Red Bull Music Odyssey After Party * HER app London Pride 2018 After Party * Wahaca crew award ceremony * Assembly Chopper Show

* This is a role I performed full-time in the NVS Music Group Ltd London office. The role encompassed the following duties: * Event Manager Assistance * Communication with all departments and contractors, collection of contracts and other required legal and health and safety documentation, on-site requirements, creation of tracking documents * Managing Director Assistance * Help with the improvement of the festivals through international market research and statistics * Office Management * Providing office supplies, annual leave tracking, office announcements and calendar management * Customer Info * Management of customer information inboxes, answering all general queries about the festivals * Recruitment Management * Recruitment of Interns, Management support team volunteers, recruitment database management * Other Assistance as required * Including in: Finance, Sponsorships, Website content

* The Seasplash Platform consists of a wide range of musical and sports events that take place in December at various locations in Pula. The 2017 11th edition consisted of 8 events which are listed below, along with the descriptions and related links. * My duties as Event Manager of Seasplash Platforma #11 included: * The creation of the Event Management Plans * Constant communication and coordination with the rest of the team and the event's collaborators * Creating and following up with project timelines * Participating in the event's press conference, radio and TV announcements * Hands-on help in the production of the events * Being present on site for troubleshooting * The creation of event reports

The role consisted of facilitating the festival sponsors (Mitchell and Ness) achieve their particular targets by: Assisting on the running of an open air photo booth: Direct engagement with the visitors Artist seeding: Gifting the artists with the sponsor's apparel and capturing social media content (had a team of professional photographers and a filming crew) before going on stage, enticing artists to share the captured content on their social media and wearing the apparel for their performance

* Assigning shifts and volunteering positions * Handling of the volunteering contracts * Being in close contact with the volunteers: briefing them about their roles, checking whether they've completed their shifts, making sure they were satisfied with their positions and overall experience * Allocation of food and drink vouchers * Allocation of festival accreditation for the volunteers * Conduction of the post-event evaluation (volunteer satisfaction and experience improvement)

Setting up of the backstage areas, assistance wherever required.

Handling of the volunteer communications, application forms, accreditation and contracting.

Working at the festival's info point, selling tickets and merchandise, giving out information about the festival program, locations, timetables etc.

Advancing 250+ staff members, organising their travel (UK -> Croatia), accommodation, accreditation and providing them with all necessary information.