Elyza Copon

Achievements: Contest Winner (2024) Recruiter of the Year (2024) Contest Winner (2025) Recruiter of the Year (2025)

• Supported students based on specific academic and emotional needs • Built rapport and effectively communicated with parents regarding their student’s educational and social/emotional progress • Prioritized a safe environment by ensuring dedicated spaces are clean, sanitized, and free of hazards • Hosted monthly themed events to celebrate students achieving another month of distance learning to sustain student morale

• Responsibilities include training, supervising, and developing new and current team members in accordance with company policies, directives, and team member's personal goals • Supervising the compliance with laws, regulations, and policies regarding employment practices, safety rules, and other company policies and procedures including the maintenance of a clean, organized, and safe facility • Managing the hospitality desk to ensure efficiency and exceptional member, guest, and associate service • Managing supply inventory through monthly audits and loss control measures and ensuring that all supplies are adequately stocked • Operates cash register, processes payments, and manages and balances cash drawer each shift • Answers and transfers internal/external phone calls • Provides membership sales team with guest/prospect lead contact information with the goal of growing the membership base • Effectively communicating and coordinating with senior management, managers, associates, members, guests, and vendors to resolve any issues that may come up in order to maintain a harmonious relationship amongst all in the club • Representing the club in a professional manner through image, dress, and communication • Actively participating in events, programs, meetings, and trainings

• Responsibilities included greeting members and guests upon arrival to the club • Ensured all guests fully complete a guest registration waiver and pay applicable guest fees • Created reservations for members across departments • Provided information regarding club programming and facilities to members and prospective members • Delivered exceptional service experience to members and guests with a goal of retaining members and recruiting guests to become members • Assisted in maintaining the cleanliness and stock levels of front entrance, desk, and lobby area

• Responsible for caring for children ages six weeks through twelve years • Worked with the Childcare Director to ensure all team members provided a safe, clean, fun environment for children • Worked and coordinated with parents in regards to their children • Organized, managed, and executed revenue generating projects and events • Supported team members involved in the operations of events

• Responsible for caring for children ages six weeks through twelve years • Ensured a safe, clean, fun environment for children