Elly Cheeseman

From Product Development and Project Management to Process Writing and General Administration, I can offer a vast array of knowledge and experience to support many business needs: Product / Project Management: • Timing plan creation • Liaison with stakeholders to ensure progress • Budget creation and financial monitor • Costing/Pricing preparation • Administrative tasks associated to projects as below. Process Improvement: • Process mapping • Process writing - ideal for ISO accreditation • Task delegation review with relevant stakeholders • SOP writing Administration: • Email/Inbox Management • Customer Service - Managing / replying to emails and complaint handling • Proof reading • Creating branded business templates • Editing and formatting of existing documents • General online research • Data entry • Copywriting • Commercial photography With strong business acumen, I pride myself on my ability to streamline systems and look at the best and most methodical way of executing daily tasks. This is why I have a reputation for efficiency and accuracy.

A local car maintenance garage and MOT centre. I have been involved with this business from the very start and have seen it go from strength-to-strength! From initial brand design and implementation to keeping first financial records, this business now boasts a significant turnover and a constant flurry of customers who are mostly returning customers and referrals. My role as Office Manager involves the following: - Logo and branding design and implementation. - Business system set-up with forecasting and invoicing etc in Excel, then later in Sage. - Website building and maintenance. - Social Media page building and maintenance. - Policy document and process creation. - Basic HR documentation - contracts, H&S, risk assessment. - Quality monitoring - a legal requirement for the DVSA. - Customer correspondence.

One of the leading FMCG Beauty Manufacturers in the UK, LF Beauty developed and manufactured cosmetic, skin care and toiletry ranges for Blue Chip retailers and brands globally. As Product Manager, it was my responsibility to lead new ranges from concept to launch. Responsible for: - Concept/brief interpretation. - Feasibility and initial cost study. - Price negotiation with customer. - Timing plan creation. - Co-ordination of all teams and stakeholders to ensure target dates met on time and on budget. - Trouble-shoot issues as they arise. - Assessment of copy and artwork to ensure compliance to CTPA guidelines in partnership with R&D team. - Ensure packaging meets all testing and carriage requirements. - Chair weekly development progress meetings. - Attend packaging print runs and production runs. - Ensure quality standards, ensuring best practice adherence. - GAP analysis. - Building trusting longstanding relationships with customers.

A FMCG Beauty R&D Manufacturer, Acheson & Acheson developed skin care, toiletry and gifting ranges for Blue Chip retailers and well-known brands. My role as Assistant Product Manager was to support new product development as follows: Responsible for: - Initial cost study. - Timing plan creation / CPA. - Sourcing of suitable packaging. - Trouble-shoot issues as they arise. - Copywriting. - Ensure packaging meets all testing and carriage requirements. - Attend packaging print runs and production runs. - Ensure quality standards, ensuring best practice adherence. - Building trusting longstanding relationships with customers.