Ellie Cotgrove

Experienced in overseeing HR, compliance, and operational processes within a fast-paced transport environment. Responsible for ensuring full regulatory compliance across driver operations, maintaining accurate records, and supporting key business functions including HR administration, insurance, payroll, and KPI reporting. Play a key role in improving processes, supporting employee lifecycle management, and ensuring the business operates efficiently and in line with legal and industry standards.

• Diary management and prioritising tasks • Handling sensitive data and abiding legal regulations • Gaining industry knowledge about competitors, key suppliers and customers • Assisting with travel arrangements as required • Providing a high-quality service to customers and to internal colleagues and visitors to the office • Typing correspondence and assisting with the production of business documents • Developing and negotiating contracts • Adhoc duties; updating, filing and maintaining records and documents • Liaising with multiple customers and suppliers • Developing and enriching accounting experience • Processing and sending invoices • Assisting in human resource queries and maintaining their systems