ellen james

Results driven professional with 30+ years of progressive leadership in designing and implementing operational strategies to increase process efficiency, improve software time to market, and drive higher levels of customer satisfaction. Decisive leader with a proven capacity to clearly communicate and execute strategic vision and business initiatives driving growth, increasing competitive advantage and improving scalability. Expertise in managing project interdependencies, developing contingencies and managing relationships with internal and external stakeholders. Change agent with unwavering integrity, strong negotiation skills and the ability to lead diverse teams to shape change in organizations. Thrive in challenging, dynamic, and fluid environments, while remaining customer and results focused.