Ella Knox

Ella Knox

Graduate Officer (Design & Business Analyst) @ Department of Customer Services, Open Data and Small and Family Business

Country

Australia

City

Brisbane

Industry

Hospital & Health Care

Skill

Scrum, Agile Methodologies, User-centered Design, Internal Communications, Strategic Planning, Design, Governance & Committee Support, Cross-team Collaboration, Change Management, Program Development, Service Design, Research & Evidence Based Analysis, Stakeholder Engagement, Governance and Committee Support, Inclusive Team Building, Organizational Design, Project Management, Data Management, Client Relations, Confidentiality

Experience

Department of Customer Services, Open Data and Small and Family Business

Graduate Officer (Design & Business Analyst)

Department of Customer Services, Open Data and Small and Family Business

LinkedIn
2025-7 - Present · 1 yr 3 mos

Digital & Business Transformation Team • Contributed to organisational change and service design.

Department of Transport and Main Roads

Graduate Officer (Design & Business Analyst)

Department of Transport and Main Roads

LinkedIn
2025-1 - 2025-6 · 6 mos

Digital & Business Transformation Team • Contributed to workforce planning and organisational design by delivering analysis, communications, and governance, while playing a role in advancing collaboration and inclusive practices.

Doctors @ Morningside

Medical Receptionist

Doctors @ Morningside

LinkedIn
2023-2 - 2025-1 · 2 yrs

Morningside, Queensland, Australia

• Provided front-desk support in a healthcare setting, managing patient enquiries, documentation, appointments, and payments with a focus on accuracy and customer service.

Media Mortar

Marketing Intern

Media Mortar

LinkedIn
2024-2 - 2024-5 · 4 mos

Highgate Hill

Vending First

Administrative Assistant / Picker

Vending First

2020-12 - 2023-8 · 2 yrs 9 mos

Brisbane, Queensland, Australia

O'Brien Group Australia

Conference Assistant / Service Staff

O'Brien Group Australia

LinkedIn
2021-3 - 2023-2 · 2 yrs

The Gabba, Brisbane

Electoral Commission of Queensland

Electoral Assistant

Electoral Commission of Queensland

LinkedIn
2020-11 - 2020-12 · 2 mos

Brisbane, Queensland, Australia

KFC

Customer Service Team Member

KFC

LinkedIn
2017-7 - 2018-11 · 1 yr 5 mos

Brisbane, Queensland, Australia

Electoral Commission of Queensland

Issuing Officer

Electoral Commission of Queensland

LinkedIn
2017-11 - 2017-11 · 1 mo

Brisbane, Queensland, Australia

Education

QUT (Queensland University of Technology)

QUT (Queensland University of Technology)

LinkedIn

Business (Marketing) with Distinction, & Design (Visual Communication) with Distinction

2021 - 2024 · 3 yrs

Some of the projects that I have been involved in at university include: • Developing a marketing plan for a large Gold Coast organisation, using market research, SWOT analysis, and social media strategies. • Assisting in the organisation and delivery of a university expo, where I helped with registration, ticketing, catering, and feedback collection. • Creating and managing a blog and a Facebook page for Marketplace simulation. This involved actively engaging the audience, creating a sense of community, and establishing relationships with the audience. • Conducting a survey of consumers in Brisbane and Denmark, using online and face-to-face methods, and analysing the results using Excel and Weka.

Copenhagen Business School

Copenhagen Business School

LinkedIn

Business, Management, Marketing, and Related Support Services

2023-8 - 2023-12 · 5 mos

University exchange - 1 semester. A program that allows students from partner universities from around the world to study at CBS as a full-time student.

Ella Knox's Contact Information

Email

******@***.com

Phone

(**) *** ****

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