Elizaveta M.

- Presenting company’s services and solutions to higher level clients. - Upselling and cross-selling products or services to existing clients. - Negotiating and finalizing contracts, pricing agreements, and terms of service with clients. - Researching and identifying potential leads and prospects through various channels, including databases, social media, and industry events. - Cold calling, emailing, and engaging in other forms of outbound communication to initiate conversations with potential clients. - Introducing services to prospects, highlighting their value and benefits. - Qualifying leads by asking relevant questions to assess their needs, budget, and decision-making authority. - Effectively communicating the features, advantages, and benefits of services to prospects. - Tailoring sales pitches and presentations to match the unique needs and pain points of each prospect. - Outbound sales via Outreach

- Collaborating with clients to understand their product fulfillment needs, requirements, and objectives. - Serving as the main point of contact between the company and assigned clients, addressing inquiries, concerns, and requests. - Analyzing client orders, inventory levels, and shipping processes to develop efficient fulfillment strategies. - Advising clients on optimal warehousing, packaging, and shipping solutions tailored to their products. - Providing a full presentation of company’s services and capabilities, tailoring each presentation to the clients’ needs. - Negotiating and finalizing contracts, pricing agreements, and terms of service with clients. - Collaborating with Customer support team and Operations team to ensure client satisfaction

- Responding promptly and professionally to customer inquiries, requests, and feedback via various communication channels, including email, phone, and online chat. - Providing accurate and relevant information about products, services, promotions, and company policies. - Collaborating with cross-functional teams, such as sales, customer service, and marketing, to address customer needs effectively. - Managing SalesForce, documenting customer interactions, inquiries, and resolutions. - Providing personalized assistance to customers based on their preferences and history with the company. - Continuously improving product knowledge and sales skills through training and professional development.

- Email Marketing via Constant Contact - Market analysis, client search according to determined target audience - Background search - Documentation, accounting support

- Document preparation, information research on visa regulations and requirements, communication with embassies' representatives - Clients assistance, consultation and support, problem solving - Representation of the company during travel-related events (presentations, advertising, communicating with partners) - Coordinating several processes simultaneously

- Product assessment and package elaboration, development of product launch - Creating and executing marketing plans, content, tools and campaigns - Market analysis, evaluating market trends, development of marketing strategy to achieve competitive market place - Conducting market research to determine customer's requirements, habits and needs - Supplies management (acquiring suppliers, signing contracts, managing supplies delivery and returns) - Developing social media strategy

- Analysis and evaluation of the competitors offers and performance - Analysis of the target audience and their needs - Writing articles on the wedding topics - Website update