Liz M.

* Provide support for four executive level leaders. * Run and provide reports for executives ~ Cognos, SAP, Microsoft Dynamics * Manage calendars, submit expense reports. * Book travel arrangements, plan meetings and events (in house, off-site, and global). * Partner with executives, anticipating needs. * Experience in working on multiple projects for multiple leaders. * Collaborated with finance on issues with accounts (invalid POs, over credit limit).

I was originally hired as a temp to hire. I worked for NuVasive under Kelly Services for the first six months.

* Supported the owner/distributor principal booking travel, managed expenses for the entire company. * Scheduled meetings, calls, planned events. * Responsible for new hire onboarding, maintained accurate, up to date record keeping. * Provided forecast to the owner each month, with a 2% margin of error.

* Process daily charge sheets received from sales representatives * Maintain accurate, up to date recordkeeping for all sales representatives * Managed monthly reconciliation * Maintain inventory for all general office supplies * Coordinate customer/employee gift purchases * Assist with coordinating company events

Assistant to the Senior Enterprise Sales Manager, Public Sector Sales Manager, Territory Sales Manager of Business Services, and Director of Business Class * Assist Sales Team with all administrative duties, on boarding of new hires and access to sales applications. * Maintain calendar and make travel arrangements. * Verify and process department invoices, and expense reports. * Coordinate internal and external department events. * Order office supplies and maintain office equipment which includes Blackberry's, copiers, printers and postage meter. * Update Achievers Cup information for the Carolinas region * When working for the Director of Business Class sales, assisted with Hospitality contract renewals and support issues as well as assisting Hospitality AE's (channel line- up request, misc)

Screened, handled, sort, prioritize telephone calls and incoming correspondence * Routinely respond to public and customer inquiries, resolved incoming questions, and communication with general public. * Maintain calendar and make travel arrangements for Vice President, Director of Sales and Director of Operations. * Draft, compose, maintain, and consolidate reports, charts, spreadsheets, databases, key issues, company and external contacts, presentations and correspondence * Administered and maintained executive filing system for Commercial Services contracts

* Verify/Validate sales orders assuring all required information is accurate * Responsible for answering calls in queue regarding installation, billing, service issues etc. * Responsible for scheduling installations, corporate orders and trouble calls in billing system, entering orders into Salesforce.com * Coordinate the installation and construction agreements for municipalities, schools, etc. * Perform monthly audits for national, bulk, corporate and development master accounts * Handle billing questions for bulk, national or corporate customers * Generate reports from ICOMS, Closetabs, and Salesforce.com as required

* Compile and prepare statistical and financial reports, charts, manuals, newsletters and bulletins. * Interact with management and employees from all departments, customers, vendors, and the general public on a daily basis either by phone, in person or in writing. * Track attendance and compile timesheets for the HSD Business Class staff * Open and screen incoming mail, maintain files, answer telephones, schedule appointments, meetings and/or conferences, make travel arrangements. * Process and track invoices and capital expenditures

* Collect past due money owed from customers and help retain them as customers * Resolve customer issues and perform upgrades * Received department recognition for top performance of collections.