Elizabeth Cearley, MBA, SHRM-CP

Recruited for Corporate positions: IT, Accounting & Finance, Supply Chain Management.

Robert Half Technology is a leading provider of IT professionals. We offer our clients flexible, cost-effective staffing solutions that allow them to maximize the power of technology for the ongoing success of their business. I helped businesses locate highly skilled IT professional with experience in: Desktop Support Web Development Help Desk/Technical Services Software Development Data/Database Management Internet/Intranet Systems Integration Security Infrastructure Management Project Management/Business Analysis

Led solution development process with business sales teams to design IT solutions to solve customer problems. Engaged with all levels of management and cross functional teams on design and pricing. Responsible for writing customer contracts, 3rd party vendor contracts, and developing internal business processes to implement the solution (including pre-sales, ordering, implementation, service delivery, billing, service assurance, and customer service). These solutions helped form the company product roadmap. • Generated $1 billion dollars in revenue over a four year period, exceeding yearly revenue goals. • Creatively developed new solutions for an existing client securing $1.5 million new contract. • Supported product organization in development of more than 5 new products. • Analyzed and reported on all custom solution metrics. • Decided strategic product direction as a key member of a cross functional team.

End to end project management. Identified project requirements, determined level of effort on all tasks, performed cost analysis, created statements of work, service delivery during the project, quality assurance, mitigation of risks, and management of 3rd party vendors. • Assured accurate revenue collection from agencies and clients by monitoring weekly time tracking for contractors and consultants. • Billed over $1.5 million of revenue per month without errors • Customized the billing process for more detailed and accurate billing. • Delivered detailed, accurate reporting to management. • Developed specific contract orders with vendors which included scope, deliverables, and pricing and minimized risk. • Enforced accountability with vendors and contractors by facilitating weekly status meetings to discuss issues and/or change orders. • Delivered over 44 projects on time and within budget.

Recruited IT consultants on a contract or contract to permanent basis. • Negotiated the best rates based on the market and continually met the required gross margins. • Managed over twenty 3rd party vendor relationships ensuring clear communication and prompt response to individual issues and projects. • Insured timely billing by reviewing over 100 vendor invoices per week for accuracy. • Collaborated with Supply Chain Management and Legal on new vendor contracts resulting in contracts that reflected the needs of the business unit. • Improved customer satisfaction by monitoring the progress of all projects and contacting clients to assure that the projects were on schedule. • Met or exceeded service level agreements by submitting resumes for positions within 48 hours.