elizabeth trotta

elizabeth trotta

regulatory complaint specialist

About

Regulatory Complaint Specialist at Sears Home Improvement Products

Country

united states

City

wesley chapel

Industry

construction

Skill

legal assistance, pleadings, management, contract negotiation, civil litigation, microsoft office, legal writing, litigation, customer service, microsoft excel

Experience

siben & siben

legal assistant

siben & siben

1983-1 - 1999-7 · 16 yrs 7 mos

* Prepared pleadings, general correspondence and memorandum on behalf of attorney. * Prioritized work-flow and maintained file organization. * Delivered proactive service and attentiveness to client needs.

sears home improvement products

regulatory complaint specialist

sears home improvement products

2012-1 - Present · 14 yrs 9 mos

* Remediate customer complaints via the Better Business Bureau, Attorney General's Office, and Consumer Affairs * by updating these offices on the progress of the respective complaint. * Maintain customer contact in order to manage the complaint resolution process. Correspond with local field offices in order to facilitate resolution of customer's issues. Schedule service calls for the customer. * Maintain a database of the progress of complaints and the closing of same.

Education

adelphi university

adelphi university

elizabeth trotta's Contact Information

Email

******@***.com

Phone

(**) *** ****

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