Elizabeth Rainone

AR collections for 120+ customer accounts with exposure of $30K - $5M Resolving issues for payment discrepancies Research unearned discounts for repayment Communicate with inside sales regarding outstanding claims/chargebacks Clarify payment discrepancies with customers Reconcile customer accounts using Integrated Filing Software (IFS) for invoices Prepare daily deposits and scan checks for two bank accounts Prepare aging reports for 30 sales agents Post cash receipts: credit card payments, EFT/ACH/Wire payments to customer accounts Processed all adjustments, reversals, corrections, write-offs, and offsets Communicated with internal sales agents and external customers regarding account transactions and status Collection calls for past due invoices Followed up on all deductions/short payments from customers Implemented follow-up policy when 5 days past due Biweekly meeting with VP of Finance & Credit to review progress of aging reports Provided backup support as needed to ensure all daily tasks completed Sent out monthly customer statements Processed credit applications for all new customers to establish credit limits 12+ weekly applications; credit limits $10K-$300K Assisted in monthly closings Research and correcting discrepancies on bank reconciliations

Managed the Print division Liaison between sales agent, customers and vendors Assists sales agents with quotes and sourcing of projects Processed internal and external customer orders, purchasing requisitions, changes to orders and shipments Issued and followed up on all correspondence sent to suppliers and customers Processed claims of damaged goods Issued invoices, credits, and provided documentation to customers Processed credit applications for establishing credit limits Authorized supplier payments Handled quality claims and complaint resolutions Prepared estimates and detailed project plan for all phases of jobs

Processed all internal and external orders to customers and mills Worked directly with all sales team/paper mills and customers from start to finish - communication, scheduling and follow up on shipments Processed all invoices and credit memos Admin Asst. to all sales team - at the time TYPED all their correspondence/faxe