Elizabeth Long

Led mid-market business development team, consistently exceeding quota with 109% average attainment. Ranked a top performer while maintaining a 70%+ meeting hold rate and generating 16+ qualified meetings per month. Supported SMB, Mid-Market, and Enterprise segments, driving pipeline through high-volume, multi-channel outbound. Executed aggressive outbound strategy averaging 150+ calls per day and 10+ targeted emails daily. Coached and mentored team members on messaging, qualification, and conversion quality.

Implemented outbound strategies leading and exceeding team quota, hitting 159% of Q2 goal. Leveraged prospecting tools (ZoomInfo, LinkedIn Sales Navigator) for companies with headcount of 200-5000, with average deal size of $200k- $700k. Built top of funnel pipeline to approximately $2 MM ARR; with deals involving multiple stakeholders across multiple teams, include C-level.

Managed a full-cycle sales pipeline of 8–12 mortgage transactions per month, consistently closing ~$4M in funded volume monthly. Guided borrowers from initial consultation through underwriting and closing, delivering a high-touch, consultative sales experience. Consistently ranked among the Top 5 monthly revenue producers, exceeding quota month-over-month. Identified borrower needs, structured financing solutions, and navigated complex deals to successful close. Maintained strong pipeline velocity while collaborating cross-functionally with underwriting, processing, and closing teams

Part of founding team of Buy with Opendoor; worked with CX leadership to continually evaluate, implement, manage and improve CX policies and procedures. Making recommendations supported by customer and team feedback/data and overseeing execution of initiatives and projects to ensure that team KPI’s are met/exceeded. Managed and trained a team of contractors both in-person and remotely. Supported, designed and facilitated learning programs from on-boarding/new hire training to continued development for existing team members. Collaborated with product and design teams in the development and implementation of new product features and bug fixes; including troubleshooting, QA, and communication strategy to internal teams.

Top performer reaching and exceeding monthly loan origination and renewal goals. Consulted financial and personal objectives by offering solutions to help customers achieve their financial goals. Worked directly with customers through the entire lending cycle from loan application to the closing of the loan and ensured all lending documents were within company guidelines. Assisted in branch operations to ensure compliance with policies and procedures as well as making sure business/organizational goals were met. Underwriter analyst and decision maker on loan requests. Managed collection activities including processing payments and consulting with customers on loan payments for past due accounts. Balanced and completed daily summary as well as verified cash register totals. Investigated and resolved out-of-balance conditions.

Received Regional All Star Sales Award for 2013. Executed an outgoing and dynamic personality while welcoming prospective residents and touring the community. Drove performance by setting and achieving sales goals. Prepared resident packets and documents for move-ins, transfers and renewals. Followed-up with prospective residents through email and phone communication to ensure their customer service needs and company goals were met. Possessed thorough understanding of products, floor plans, competitors and amenities to identify opportunities and create value for residents to drive more revenue into the business. Prepared weekly and mid-monthly market research reports. Processed accommodation requests for residents, payments and leasing documents. Initiated marketing ideas and coordinated monthly resident social events.

Received several monthly awards including Top Quality Service and Top Sales award. Worked for buyers and sellers of residential Real Estate. Responsible for all aspects of buying and selling a home including but not limited to: customer service, marketing, sales, reviewing financing options, visiting and showing homes for clients, writing offers, escrow, negotiating final sales prices and contracts, hosting open houses, conducting competitive/comparative market analysis on homes, and Multiple listing searches and data entry. Prepared documentation necessary for client’s loan. Prepared clients for loan information, purchasing, and finalizing all aspects of the buying process.

Lead generated business by using my sphere of influence along with client referrals. Set appointments through a high volume of outbound calls. Demonstrated the value of the product in-home and took care of sales and customer support for each client. Maintained relationships with clients for repeat business and referrals. Input purchase orders into company software.