elizabeth hunt

My Main responsibility was to book package holidays for direct passenegrs. Since passing my probationary period I constantly hit my sales targets including the top tier many times. I had several champion duties including making sure the team hit V room targets and up selling targets set by our Managers. I had responsibility for all email correspondence for the Human Nature Collection. I was also part of the working group team ensuring that everyone was working productively and were happy in their role.

My main responsibility was the safety and security of passengers, other crew mambers and the aircraft. I thoroughly enjoyed this role and constantly requested extra duties to try and further my experiences such as PA’s the senior wanted to delegate. I also had frequent contact with high profile people in the business cabin for which I would have to make sure they had their privacy on-board and still received a high level of service.

My main responsibilities are to allocate various types of leave to both cabin crew and pilots at Virgin Atlantic. As well as allocate stanby duties for cabin crew and pilots at Virgin Atlantic. This entails a high level of attention to detail. Often I find myself having to investigate situations where crew/ pilots may bhave been assigned leave which they did not bid for/ is not what they want or need. I also apply restirctions and blocks in the 'behind the scenes' system so that crew/ piltots cannot bid for leave which is not open/ does not yet apply to them.

My day to day responsibilities vary from realtionship building and managing between Avios, BA and global travel partners. I am the main contact for the global hotel partners and will deal with any adhoc requests/ customer quries/ technical set up and any technical errors/ campaign set up/ campaign approvals/ campaign implimentation and post camapign analysis.

I manage the newsletters for Flight Centre brand and First & Business, as well as triggers and solus' for each brand. I am also responsible for campaign and partnership B2C promotions. As well as the design, implementation and modifications of the new templates. I write copy for both websites and email. Weekly I analyse email results to optimise future communications. I also speak with our designers to collate feedback and improve our email designs and snippets. I have also designed, written copy for and plotted the data input fields for all the newly implemented customer journey communications.