Elina Garbuzova

• Analysed sales performance, product profitability, and data to drive strategic recommendations. • Assessed the competitior market to come up with solutions and strategies for boosting sales. • Compiled reports for both internal teams and external clients as well as pitching company for potential investors.

• Addressed client needs by developing personalised marketing strategies for each property, leading to an increase in occupancy rates. • Writing and presenting weekly reports analysing market data and competitor activity, providing valuable insights to senior management for informed decision-making. • Preparation of documents, participation in securing one deal involving municipal authorities.

• Negotiated with potential tenants to find solutions for their property needs, including ad-hoc responses to queries, finalising details of contracts, problem solving and working across teams to resolve issues. • Worked directly as an assistant manager for 3 key commercial properties to deliver day-to-day operational support to the manager, and handling queries in their absence. • Participated in the preparation for sale of 2 commercial properties, including supporting negotiations through direct discussion in addition to location/market/situational research. • Provided exceptional customer service to tenants by addressing their complaints and requests in a timely and professional manner.

• Provided customer service for international customers, handled customer’s requests, processed daily transactions accurately (department of Commercial Banking). • Delivered sales through customer portfolio analysis, and recommending appropriate financial products and services, such as offering health insurances, introducing credit cards, savings accounts, assistance with online and mobile banking services. • Prepared monthly reports on account performance for clients’ review (international clients).