Eliana M.

contacts with Chinese suppliers, regular visits to Chinese suppliers’ companies and factories in China, participation in trade fairs and events in China/Europe/Italy, constant check of transport documents and invoices, inventory and stock management

Purchasing Office management (especially toys section) - contacts with Chinese suppliers, regular visits to Chinese suppliers’ companies and factories in China, participation in trade fairs and events in China/Europe/Italy, constant check of transport documents and invoices, inventory and stock management

• Inventory and stock management - developing procurement strategies for raw materials, fine production, and other useful materials/products • Backoffice management – coordinating a team of 12 Purchasing assistants • Performance monitor, KPI, statistics • Purchasing management office - contacts with Chinese and Italian suppliers, regular visits to Chinese suppliers’ companies and factories, management of relations between the Chinese plant and headquarters in Italy, participation in trade fairs and events

Employee in the foreigner service office: Frontoffice - information and assistance to foreigners about their stay in Italy (visa, residence permits, laws and regulations, health, job, education) Backoffice - contacts with foreigners and Italian institutions (region, provinces, municipalities, courts, police etc..) in order to solve some difficult situations Employee in the employment office: Frontoffice - job interviews and information to Italian and foreigner people Backoffice - contacts with companies and factories which offer job and employment July 2006 - January 2007 Coordination Service for linguistic-cultural mediation, Ca' Foncello Hospital Treviso Italy Coordinator and linguistic-cultural mediator for the Chinese language: Backoffice management - coordinating a team of 30 linguistic- cultural mediators of different nationalities, management of appointments with various hospital departments for mediation during medical visits or meetings with the families of foreign patients, telephone contacts with foreigners and Italian institutions (region, provinces, municipalities, courts, etc..) in order to solve some difficult situations, performance monitor, statistics Linguistic-cultural assistance and mediation between foreigner patients and doctors during medical visits and meetings with the families of patients

contacts with Italian and foreigner customers (in particular French and English areas), issue of transport documents and invoices

contacts with Italian and foreigner customers (in particular English, French and German areas), issue of transport documents and invoices help to Purchasing dept. for contacts with Chinese suppliers

Study course in Chinese language and Chinese culture