eli wemyss

select support engineer

Country

united states

City

nashville

Industry

computer software

Skill

javascript, html5, time management, css, node.js, mongodb, customer service, inventory management, react.js, redux.js, microsoft office, express.js, git, github, web applications, web development, sales, mocha, chai, jest, enzyme

Experience

select support engineer

sailthru

graduate of full-stack web development program

thinkful

2018-6 - 2019-3 · 10 mos

Learned industry best practices and practical software development standards with a focus on HTML5, CSS3, JavaScript, jQuery, Node.js, React, Redux, and algorithms & data structures. Created and deployed mobile-first applications while learning new languages and frameworks by collaborating several hours every week with a senior web developer. Recent Projects:

technical support specialist

campaign monitor

2019-9 - Present · 7 yrs 1 mo

inside sales

yakima products

2016-10 - 2019-1 · 2 yrs 4 mos

* Managed dealer accounts, acted as the main contact for outside sales representative agencies, and managed orders and fulfillment. * Coordinated with dealers and performed logistical tasks. * Promoted dealer awareness for new product offerings and availability.

bike mechanic and sales

r.b.'s cyclery

2013-5 - 2015-9 · 2 yrs 5 mos

* Opened and closed the store, including counting cash, opening and closing cash registers and creating staff * assignments. Placed special merchandise orders for customers. Shared product knowledge with customers while making * personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Worked as * a team member to provide the highest level of service to customers. Maintained friendly and professional customer * interactions.

lift operator

winter park resort

2011-11 - 2012-4 · 6 mos

* Greeted guests, answered questions, and ensured that each guest had a great experience. Scanned tickets and * appropriately dealt with any issues regarding lift tickets. Assisted guests while loading and unloading chairlifts. * Followed proper opening and closing procedures, including snow removal, safety inspections, and accurate record * keeping.

consumer service representative

yakima products

2015-9 - 2016-10 · 1 yr 2 mos

* Responded to customer inquiries regarding product information, vehicle fit, and warranty-related issues. * Offered technical support regarding installation and troubleshooting. * Recommended products to consumers based on their needs and application.