Vân Anh Vũ

- Supported operational requirements analysis and documentation for digital transformation systems in hospitality (hotels, golf, amusement parks). - Supported workflows design, user stories writing, and UAT with stakeholders. - Defined and executed project plans, scope, activities, timelines, and budgets. - Created progress reports and tracked KPIs, resource usage, budget spend, and payment status. - Managed risks, change requests, and ensured project compliance. - Facilitated Agile ceremonies, including sprint planning and retrospectives.

- Manage the portfolio based on the Annual IT Project implementation plan - Provide project progress report based on project milestones; project resources; update on budget and payment progress; risks & issues; project compliance,…

- Gathered and documented user requirements and customer journey flows. - Collaborated with PMs and developers to prioritize backlog items and design feature enhancements. - Proposed and validated new features based on market and internal research. - Maintained project documentation and tracked delivery timeline

1. Office Administration Services Order office supplies and stationery not limited to preparing payment requests, advance request and clear advance request. Coordinate the distribution of incoming and outgoing mail. Coordinate the services of work permit, visa, and resident cards for expatriates and foreign visitors; keep track and follow up on expired dates of visa and immigrant cards, inform expats before the expiry for the necessary extension. Liaise with the building management to maintain good office services (air conditioning, power, hygiene, safety, etc.). Performing other duties assigned by the director. 2. Purchasing Conduct all purchasing duties according to approved purchase requests. Coordinate the whole process of purchase orders and documents in accordance with company policy and procedures. Find the most competitive suppliers for the best purchasing package in terms of quality, price, term, delivery, and services. Manage the purchasing records. Performing other duties assigned by line manager. 3. Business Analyst Support to develop user stories, requirement specifications, and other necessary documentation. Support in User Acceptance Testing to ensure the business requirements are met. 4. Operation Prepare products and ensure products are delivered to customers with the right type, quantity, and on time. Work closely with transport service providers to assure efficient and effective execution of processes assists in obtaining necessary transport permits and codes and prepare proper transportation paperwork and import/ export documentation. Ensure on-time delivery from suppliers as per delivery schedules. Work with suppliers to ensure smooth clearance of goods through availability of all relevant documents related to quality, country of origin, tax, and shipping docs. Support the laboratory management in day-to-day administration - purchase requisitions & orders (PR & PO), and receipt of chemicals / consumables, inventory review.