Elena Malicki

Manage the full freight lifecycle from quoting to on-time delivery (OTD) and proof of delivery (POD), achieving a 99% OTD rate while ensuring shipments move efficiently and securely. Provide tailored FTL, LTL, and specialized solutions, including highly sensitive double blind shipments, with meticulous attention to detail and triple-checking processes to maintain confidentiality and accuracy every time. Utilize Spot’s in-house TMS (RED) and CRM to quote, book, track, integrate ERPs, and invoice shipments while maintaining accurate records and full shipment visibility. Anticipate and resolve service issues proactively to minimize disruptions, maintain strong client relationships, and protect freight commitments. Deliver competitive pricing, market insights, and exceptional customer service to support client supply chain optimization and long-term partnerships.

Managed the Career Center’s LinkedIn and published the Employer Newsletter for over 2,000 employers monthly, creating content such as graphics, articles, and videos. Partnered with employer organizations (Novant Health, Spectrum, Bank of America) to generate engaging content for their social media takeovers. Assisted students, staff, and faculty by photographing and editing an average of 100 LinkedIn headshots per week to support professional branding.

Spearheaded this position by creating and directing interviews (& scripts), generating multiple forms of content for the Career Center and participating local organizations. Documented my work for successors. Finally communicating with site partners and organizing meeting times.

Online Training Course Evaluation: Reviewed an online training course for young adults developed by an international nonprofit and tech company. Marketing Consultant: Analyzed marketing and web development strategies, leading to cost reductions and improved SEO optimization.

Created and scheduled engaging social media content to promote luxury fashion collections to an international audience. Developed and executed content strategies to grow reach and drive traffic to the brand’s e-commerce platform. Managed daily posting, visual storytelling, and brand consistency across Instagram and other channels. Analyzed engagement metrics to optimize future campaigns and support sales initiatives.