Elena Healey

Empowers the global recruiting organization by optimizing the hiring process and attracting top-tier talent. Leads the design and execution of recruiting enablement initiatives by defining learning objectives, strategies, and success metrics. Develops and delivers training programs using immersive technologies and advanced content management systems. Collaborates with cross-functional teams to assess and improve programs by identifying trends and gaps. Creates innovative, scalable solutions to enhance employee engagement and professional growth. Monitors program effectiveness by collecting data and feedback for continuous improvement. Utilizes project management and agile practices to ensure timely and adaptive program delivery. • Trained 365 global learners on Beamery to enhance efficiency and achieve high-quality talent searches within our Talent CRM (Apr 2024). • Co-designed a scalable onboarding program that reduced ramp time for 63 global recruiting new hires from 90 days to 60 days, enhancing new hire satisfaction (Jul 2024). • Expanded a recruiting model in India, operationalizing 65 CSG and T&P partnerships with innovative solutions for accelerated hiring (Nov 2024). • Enabled 550 global learners on Agentforce by boosting product knowledge and developing pitches to attract candidates (Nov 2024). • Created a project management playbook to streamline workflows and improve efficiency (Apr 2025). • Co-designed a pilot onboarding program featuring simulated environments for 25 new hires to ensure successful ramp-up (May 2025).

Supervised a team of 8 Recruiting Coordinators supporting the AMER Sales Recruiting organization. Coached coordinators to deliver a top-tier hiring experience through exceptional collaboration with candidates, recruiters, and hiring teams. Partnered with global recruiting leadership to align talent acquisition strategies and achieve hiring targets. Supported the implementation and change management of recruiting systems to enhance workflow efficiency and stakeholder experience. Analyzed metrics to guide performance and foster a culture of accountability and impact. Transformed inefficiencies into innovative solutions for operational excellence. • Launched a pilot internship program with Year Up by directing programming and onboarding, successfully graduating 4 interns (Aug 2022 - Jan 2023). • Completed the internal Salesforce leadership program, Leaders of Individual Contributors: Foundations (Sep 2022 - Feb 2023). • Led the global transition of the RC Toolkit from Google Sites to Highspot, a content management platform for 130 employees (Mar 2023 - May 2023).

Oversaw interview scheduling logistics for the AMER Corporate Recruiting organization, efficiently coordinating high volumes of phone and video interviews. Advocated for candidates to ensure a best-in-class hiring experience. Managed candidate flow and tracked progress using Workday, Quip, and Google Suite while maintaining confidentiality of sensitive data. Collaborated with recruiters and business partners to extend offers, initiate background checks, and track offer acceptances. Identified opportunities to improve candidate experience and scheduling efficiencies. • Completed 214 interview tasks with a 2.3-day turnaround time (Sep 2021 - Oct 2021). • Executed 524 interview tasks with a 2.2-day turnaround time (Nov 2021 - Jan 2022). • Contributed to the onboarding committee, driving initiatives to enhance new hire integration and experience.

Managed counseling programs for 135 students, providing academic and social support. Analyzed obstacles and advised on resolutions. Reported trends in education to students and families. Acted as a liaison between students and resources. Supported academic, personal, and career development for low socioeconomic and underrepresented minorities. Led workshops and programs to enhance student achievement. Facilitated collaborative learning, peer mentoring, and group training. Delivered presentations on college and career transitions. • Implemented a system to track graduation and four-year college eligibility. • Doubled student knowledge of graduation and college admission criteria. • Reduced student midterm deficiencies from 20% to 7% in three months. • Reduced academic disqualification rates from 3% to 0% in one year. • Created a counseling website with academic, college, career, and social-emotional resources by grade level.

Researched and analyzed confidential student data to meet educational objectives. Advocated for students by introducing intervention strategies at various conferences. Mediated counseling sessions to support behavior and relationship-building. Delivered core counseling curriculum and presentations to 400 students. Implemented wellness programs promoting tolerance, anti-bullying, respect, sexual harassment prevention, and inclusion. • Co-facilitated outreach events to strengthen partnerships with 48 families receiving free lunch. • Doubled student knowledge of “a-g” eligibility requirements, enhancing college readiness. • Doubled student awareness of Holland Codes. • Certified in Camping at the Presidio leadership to offer outdoor experiences to middle school campers.

Championed a school-wide counseling program to enhance equity and access. Collaborated with mental health counselors and administrators for group counseling. Guided students in planning academic and personal goals. Scheduled 350 students by building course plans and analyzing college eligibility. Tracked performance data and provided academic advising. Improved retention by developing remedial graduation plans and implementing evidence-based interventions. • Increased four-year college application rates by 15% through application and financial aid workshops. • Founded an annual career fair with 40 professional programs to promote career pathways.

Managed a membership database of 1,700 volunteers, tracking requirements, contributions, and participation. Supported Board of Directors and HQ operations with administrative tasks. Organized meeting logistics, event catering, and vendor relations. Maintained reception area and coordinated meeting room reservations. Conducted candidate interviews, assisted with onboarding, and trained new hires. • Created a training manual for Member Services Coordinators, enhancing the onboarding experience for new hires.

Provided academic counseling to 120 students and mental health counseling to 7 students. Co-facilitated student, parent, and teacher meetings. Implemented classroom strategies like behavior assessments, stress reduction workshops, and special needs groups. Utilized Synergy and Naviance for data management. Built relationships with staff and community organizations. Attended professional development in CBT, DBT, cultural humility, and mindfulness.

Mentored first- and second-year graduate students. Coordinated social justice events. Acted as liaison between students, faculty, and staff. Supported outreach, advocacy, and administrative tasks. Organized academic and social activities, including graduation events and group lunches.

Responded to inquiries from prospective students via phone and email. Participated in campus and community events, including info sessions, graduate fairs, and open houses. Hosted prospective students on campus to build community relationships.

Provided academic and mental health counseling to 5 middle school students. Collaborated with counselors, teachers, staff, and parents. Attended weekly counseling and bimonthly SAP meetings, and routine IEPs. Used SIS and School Loop for data management. Monitored conflict resolution and peer mediation meetings. Developed Individual Learning Plans for 15 sixth graders for CST prep. Coordinated the annual Community and Family Resource Fair with OMI/Excelsior Beacon Center.

Provided weekly support to an underrepresented minority student, serving as a role model and guiding goal attainment and problem-solving. Attended monthly YMCA trainings and participated in Bay Area group activities. Maintained meeting records and consulted with a supervisor for interventions.

Created a safe, stress-free environment in the Playroom and Teen Lounge. Engaged children with therapeutic play, recreational activities, and arts & crafts. Supported surgery recovery through games and creative projects. Encouraged teens to join group activities and socialize. Provided families with information and resources on health and coping with hospitalization.

• Concentration: School Counseling • Cumulative GPA: 4.0 • Pupil Personnel Services Credential valid through 2029