Elena Yee

1. Supported Organizational Culture & Employee Engagement initiatives, including internal events, culture-building campaigns, and employer branding activities. 2. Assisted in global talent acquisition, managing overseas recruitment processes from sourcing to interview coordination and onboarding support. 3. Partnered with business teams to fulfill international hiring needs and improve recruitment efficiency. 4. Contributed to HR projects related to employee experience, internal communications, and people operations.

1. Supported the establishment and operational launch of China–Malaysia Master’s and PhD programs, developing end-to-end workflows from program initiation through enrollment and graduation. 2. Designed and implemented operational frameworks and Standard Operating Procedures (SOPs) covering application processing, document verification, admission management, cross-functional collaboration, and student lifecycle management. 3. Coordinated with universities, internal departments, and external partners to establish efficient operational processes and ensure seamless program execution. 4. Developed study pathway recommendations and program matching strategies based on applicants’ academic backgrounds, career objectives, and application timelines. 5. Managed the complete student recruitment and admission pipeline, including application review, interview coordination, offer issuance, visa application support, onboarding, and enrollment. 6. Oversaw multiple applicant portfolios simultaneously, ensuring process compliance, timely communication, and successful progression through each stage of the admissions cycle. 7. Identified and resolved operational challenges related to admissions and visa processing, contributing to continuous process improvement and service quality enhancement. 8. Supported financial and administrative operations by tracking program payments and coordinating with internal stakeholders and institutional partners. 9. Planned and coordinated international study tour programs and cross-border educational initiatives in collaboration with partner institutions. 10. Produced recruitment and marketing materials, including brochures, posters, and promotional content, to strengthen program visibility and student outreach. 11. Managed academic administration, including student registration, course scheduling, academic records management, and grade administration, ensuring smooth program delivery.

1.Assisted in the planning and execution of exchange student orientation programs, supporting activity flow design and on-site operations 2.Assisted in coordinating cultural activities and city exploration programs for exchange students throughout the semester (e.g., Shanghai and nearby cities), including preparation and on-site implementation 3.Participated in managing the program’s social media account “Study Away in Shanghai,” supporting content creation and publishing (posts, photos, and short videos) 4.Assisted in editing the weekly program newsletter, organizing activity information and supporting basic content editing 5.Supported the design and production of promotional materials, including posters, flyers, and event recap videos (filming and editing) 6.Assisted in coordinating the design and procurement process of program merchandise and materials 7.Provided on-site support for weekend activities and city tours, including participant coordination and basic logistical arrangements 8.Assisted in student recruitment and basic participant matching for specific activities (e.g., registration organization and grouping support) 9.Completed administrative support tasks and other duties as assigned