elena terzi

account manager business partners

About

Support Specialist Business Partners at Multi Service Technology Solutions

Country

netherlands

City

the hague

Industry

financial services

Skill

customer service, microsoft office, management, telecommunications, analysis, financial accounting, financial reporting, microsoft excel, budgets, project management, mobile devices

Experience

support specialist business partners

multi service

2017-9 - 2019-1 · 1 yr 5 mos

* Customer Launching * Customer Support * After Sales * Customer amendments and agreements preparation * Support implementation of new products * Conduct Acceptance tests for new features * Contribute to development and implementation of process and procedure improvements including creation of documentation

product supply and sales assistant

feralmod srl

2008-11 - 2010-8 · 1 yr 10 mos

economist

helio srl

2005-7 - 2008-11 · 3 yrs 5 mos

account manager business partners

multi service

2019-2 - Present · 7 yrs 8 mos

* Program Implementation * Relationship Management * Master and maintain a vast knowledge of client’s competitive landscape * Maintain a cadence of quarterly business reviews * Discuss the development/evolution of products and services * Discuss additional enhancements and expansion opportunities * Lead proposal development, contract negotiation, business issue preparation and implementation efforts for new territory expansions * Contract Management