Elena Mitiushova
Systems Analyst (Senior / Product Owner)
About
I spent many years as a project manager in the cultural and arts sector before making a significant career shift. Over the past five years, I have progressed from an intern to a lead systems analyst.During this time, I have worked as both an analyst and a lead analyst on projects involving major government clients. I have successfully executed several presales projects, resulting in contracts for implementation. I have also contributed to product development by defining new features and functionalities.I excel at quickly immersing myself in new subject areas, gathering critical information, writing comprehensive technical specifications and individual development tasks, participating in the development process until feature release, and presenting and training on product usage. I am passionate about improving products and projects to make them better.I currently live and work in Portugal.Feel free to connect with me on Telegram: @elennamit Technical Skills & Tools * Design & Modeling: BPMN 2.0, eEPC, UML (Sequence, Use Case, Class), ER, PlantUML; prototyping in Figma, MS Visio, Draw.io, Miro* Integrations & API: REST (JSON), SOAP (XML); Postman, Swagger; message brokers — Kafka, RabbitMQ* Data & Databases: SQL (complex queries, JOIN), PostgreSQL; database design, ETL, data marts; DBeaver, pgAdmin* BI: DataLens, Power BI, Tableau, Linkage, Triafly* Requirements & Documentation: Full lifecycle — gathering, analysis, formalization (Docs-as-Code, Use Cases, User Stories), backlog management; functional and technical specifications, GOST-compliant documentation (technical design, program and methods, software manual); user guides and video tutorials* QA: Test cases, UAT, functional and load testing* Tools & Environments: Git (GitLab, GitHub, BitBucket); Jira, Trello, Redmine; Confluence, Notion, Wiki, Markdown; Slack, Mattermost; code reading — Python, JavaScript* Methodologies: Waterfall, Agile (Scrum, Kanban)* Management & Mentoring: Coordination of distributed teams, effort estimation, quality control; mentoring of Junior/Middle analysts; speaker at Analyst Days; mentor and participant at Women In Tech
Portugal
Santa Comba Dao
Computer Software
Systems Analysis, Business Analysis, Data Analysis, Product Development, Data modeling and process mapping, Problem-solving and critical thinking, Backlog Management, Functional Requirements, Data Visualization, Usability Testing, User Stories, Use Cases, User Acceptance Testing, Docs-as-Code, Triafly, Linkage, Tableau, Microsoft Power BI, DataLens, Business Intelligence (BI)
Experience

Systems Analyst (Senior / Product Owner)
WestLink JSC (Linkage)
Португалия
* Designed and implemented an AI assistant module that enabled dashboard creation via text and voice queries. This allowed users to generate analytics without developer involvement and accelerated insight delivery by 3x. * Developed the architecture for data mart and event management modules, automating table management and alerting systems via API connectors. This provided the business with self‑service access to up‑to‑date data. * Optimized the BI platform’s user experience based on data: introduced drill‑down and smart filters. Result: reduced time for typical scenarios by 50% (smooth navigation within a single entity instead of dozens of separate ones). * Managed the full discovery and delivery cycle: from hypothesis formation via CJM and interviews to backlog prioritization using OKRs and feature release to production. * Delivered a predictive analytics block by formalizing requirements for forecast models (including smoothing, seasonality, trends), which automated calculations for business stakeholders. * Ensured technical design and process transparency: designed REST API integrations, data migration logic, and role models. Maintained documentation in PlantUML and Markdown, speeding up team onboarding. * Orchestrated cross‑functional team work (Design, Dev, QA): managed stakeholder expectations, ran Demos, and ensured a shared understanding of architectural constraints and product goals.

Senior Systems Analyst
Triafly
* Led a team of analysts on BI platform (Triafly) implementation projects: coordinated a distributed group, estimated efforts, and controlled the quality of project solutions. * Established a mentoring system within the department: successfully onboarded and trained Junior and Middle analysts, introducing internal standards for onboarding and project documentation. * Developed complete sets of project documentation (functional and technical specifications, technical design, program and methods, software manual) in compliance with GOST standards, ensuring successful acceptance testing on complex government and corporate projects. * Automated data collection and dashboard creation processes, enabling customers to shift from manual reporting to real‑time KPI monitoring. * Organized quality assurance under tight deadlines: wrote test cases and performed acceptance testing of features built from scratch, minimizing the risk of critical production bugs. * Created a library of training materials and video tutorials for the platform, which accelerated user onboarding on the customer side and reduced load on the second support line.

Project Manager
St. Gregory the Theologian Charity Foundation
Москва, Россия
* Managed the full production cycle of over 30 film projects and printed publications: from budgeting and scriptwriting to organizing shoots and distribution in Russia and abroad. * Handled fundraising and reporting for government and private grants: worked with e‑budget systems and federal agency requirements. * Organized large‑scale international events: ran exhibitions, concerts, and press conferences, responsible for PR and media relations. * Built project teams: recruited specialists, allocated resources, and set up workflows from scratch.
Education

System Analyst
I completed an intensive Systems Analyst course at OTUS, where I not only mastered analyzing and formalizing business requirements but also gained hands-on experience in designing complex information systems. During the course, I developed REST API architectures, created integration solutions, and modeled business processes using BPMN. I enhanced my skills in SQL and Python for data analysis, improved my proficiency in Power BI and Figma for visualizations, and effectively applied Agile and Scrum methodologies for project management and optimizing team processes. This course significantly advanced my expertise in systems analysis and project management.
Elena Mitiushova's Contact Information
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