elena joos

Consumer Reviewer Administrator for the Peer Review and Science Management team, providing peer review services for the evaluation of scientific applications submitted to the Department of Defense Congressionally Directed Medical Research Programs (CDMRP). Recruits and trains patient advocates to serve as reviewers, alongside scientist reviewers, in peer review panels. Serves as CRA for the Peer Reviewed Cancer Research Program, Lung Cancer Research Program, Kidney Cancer Research Program, Multiple Sclerosis Research Program, Autism Research Program, Bone Marrow Failure Research Program, Duchenne Muscular Dystrophy Research Program, and (new FY19) Melanoma Research Program.

Responsible for individual giving to support AAMDS' mission to support, connect, and educate patients, caregivers and health professionals on bone marrow failure diseases worldwide. Responsible for individual prospecting, outreach and stewardship campaigns in order to reach organizational development goals. Created individual development and outreach plans for prospects, giving campaigns, and planned giving.

Responsible for prospecting, outreach, and relationship management in all philanthropic markets to benefit Frederick County. Responsible for annual giving campaigns and meeting organizational fundraising goals through direct mail, e-blasts, social media and calls. Exceeded operating campaign goal for FY17. Administrator of the Endow Maryland Tax Credit Program. Organization's campaign liaison for the Unity Campaign. Identified prospective donors through database analysis and outside sources. Responsible for contribution acknowledgements/notifications. Developed outreach materials for new donor acquisition and donor retention. Active with AFP Western Maryland Chapter, ABAG's Rising Leaders, and Endow Maryland Advisory Group.

Promoted client and customer satisfaction by assisting with all aspects of written and oral inquiry response, and order fulfillment for National Institute of Allergy and Infectious Diseases (NIAID) and Office of Refugee Resettlement (ORR) contracts. Assisted in the development of appropriate and accurate responses, to mail, e-mail, fax, and telephone inquiries addressed to NIAID. Supported Inquiry Response Team efforts to meet the needs of the public, health professionals, government officials and media contacts relating to specific health topics and other complex inquiries. Used knowledge of the health care and research skills to answer complex requests, referencing federal websites, medical literature, and a database of responses. Researched scientific and health-related inquiries using technical sources.

Handled Payroll, completed company expense reports, drafted price quotes for perspective clients, interacted directly with clients to assist with developing new business and sustaining accounts.

Coordinated and managed patient appointments and procedures for multiple physicians. Named practice’s billing specialist, responsible for all phases of outpatient billing. Obtained insurance authorizations for inpatient and outpatient procedures. Selected project administrator and team facilitator of the successful implementation of new hospital software (Epic). Trained existing staff and new hires on software system.

Worked alongside upper level management as project facilitator for Failure Mode Effect Analysis Committee (FMEA). Designed meeting content and ensured compliance with FMEA standards. Completed individual projects for Infection Control and Prevention’s Hand Hygiene Campaign. Conducted quality observations for audits including pain reassessment, fall safety, stroke certification compliance, physician practice sample medications, infection control and multi-dose vials. Improved my skills in data analysis and data presentation using relational databases programs such as Microsoft Word, Excel, Access, Powerpoint and Visio

Minor in General Business Activities and Societies: Madison Marketing Association, Health Administration Student Association