Elena Gavrilova

Residence Manager @ SIRO Hotels

About

Experienced hospitality professional with 12+ years in hotel operations and guest experience. Currently developing in the field of private residences management, combining operational expertise with a personalized approach to service. Passionate about efficiency, excellence, and creating exceptional living experiences.

Country

Montenegro

City

Tivat

Industry

Hospitality

Skill

Owner Realtions platform user, Pre-opening, Tourism Management, Travel Planning, Operations Management, Leadership, Front Office Operations, Guest Service Management, Control System, Hotel Management, Hospitality Service, Food and Beverage Operations, Sales Presentations, Sales Operations, Event Management, Contract Negotiation, Creativity Skills, Multitasking, Proactive Leadership, International Relations

Experience

Residence Manager

SIRO Hotels

2025-5 - Present · 1 yr 5 mos

Tivat, Montenegro

Manager of Operations

La Fleur Boutique Hotel

2025-1 - 2025-5 · 5 mos

Черногория

Front Office Manager Assistant

Rixos Hotels

2024-3 - 2024-10 · 8 mos

Perast, Montenegro

One&Only Portonovi Hotel

One&Only Resorts

2023-5 - 2023-10 · 6 mos

Sales Manager Groups & Events

Silk Road Samarkand

2022-10 - 2023-3 · 6 mos

Samarkand city, Samarqand Region, Uzbekistan

Worked at Head office of the Touristic Center with 8 hotels, historical park Eternal City, Congress Center

Cluster Front of House Manager (Pre-Opening)

Silk Road Samarkand

2022-6 - 2022-10 · 5 mos

Samarkand city, Samarqand Region, Uzbekistan

Worked at "Silkroad by Minyoun" 5-star Hotel (242 rooms) and “LIA by Minyoun” 4-star Hotel (170 rooms) for the pre-opening phase. Both Hotels were managed by Chinese hotel management company Minyoun Hospitality Group

Incidents Resolution Manager

Emerging Travel Group

2022-1 - 2022-6 · 6 mos

Incidents resolution with the bookings made through Ostrovok.ru, B2B.Ostrovok.ru, Zenhotels.com, Ratehawk.com

Hospitality Manager

St. Petersburg Yacht Club

2021-8 - 2021-9 · 2 mos

Hosted VIP guests at the Nord Stream Race - annual offshore regatta in Baltic Sea, and scheduled events at race stopovers - Kiel, Copenhagen, Stockholm and Helsinki

Front Office Manager (Pre-opening)

Valo Apartments Complex

2020-8 - 2021-8 · 1 yr 1 mo

St Petersburg City, Russia

Joined the team of VALO Service Management company in busy operations in newly opened Apartment complex (March 2020), while most of the hotels in St. Petersburg were closed due to pandemic COVID-19. VALO is the biggest Apartment Complex in Russia with 3800+ apartments now

Front of House Manager

Corinthia Hotel St Petersburg

2019-11 - 2020-6 · 8 mos

St Petersburg City, Russia

Joined the team of luxury Corinthia St Petersburg 5-star hotel with 392 rooms

Rooms Division Manager

Hotel Lada-Resort Togliatty

2017-9 - 2019-6 · 1 yr 10 mos

Russian Federation, Togliatti city

Joined the team of hotel Lada-Resort, 4-star with 132 rooms, that was constructed by AUTOVAZ plant for Top-management of Renault-Nissan Alliance company. The hotel was a base camp for the Swiss National Football Team during FIFA World Cup 2018.