eleanor sellars

* Assisted with the provision of high quality human resource services across the ITAB group within the UK. * Provided HR advice and guidance to colleagues * Managed the recruitment process * Managed payroll for Group * Processed all leavers documentation * Designed and communicated all employee notices * Managed and coordinated the HR and health and safety inductions * Maintained training records * Administrated the Personal Development and Job Review programme * Populated and managed the HR database * Produced HR metrics and reports * Owned the employee communications and social media projects * Supported the Payroll team including running of payroll * Reviewed and prepared information ready for external ethical audits

* A varied and in-depth management role where I consistently achieved targets. I accomplished this through successful performance and people management. The role included the following duties: * Identifyed performance issues and took appropriate actions * Dealt with grievances & minute taking for grievances * Conducted absence reporting & return to work interviews * Dealt with disciplinary & dismissal procedures * Recruitment, training and on-going development of staff * Completed regular 1-2-1, appraisals and completing appropriate coaching required. * Managed the branch performance against set targets in collections and cash * Dealt with and managed all complaints from internal and external customers * Completed branch audits * Used management information to effectively drive branch performance to achieve targets

CIPD Level 3 in HR Management