Eleanor Lu

Senior Internal Operations Manager @ Tern Bicycles

About

Eleanor is a former intelligence officer for the Department of Defense with experience in the Asia-Pacific, best analytic tradecraft practices, professional training, development and implementation of large-scale programs and policies, academic outreach, and collaborative projects. Eleanor relocated to the San Francisco Bay Area in 2012. She has completely rewired her career, expanded her professional experience by jumping into a new industry, and found that she can indeed translate her years of specialized skills to other sectors. She started with Otteroo, a baby product company, when it launched in 2013 and helped it grow its sales five fold since then. Eleanor is interested in public and private sector organizations with missions that she can heartily support and opportunities that leverage her unique perspectives and strong communication skills. These may include positions in risk assessment, program management, online retail operations, business operations, nonprofit management, research and analysis, national security issues, and communications.

Country

United States

City

San Francisco

Industry

Consumer Goods

Skill

Foreign Languages, Admitted to Practice, Non-profit Volunteer, National Security, Foreign Policy, Intelligence Analysis, DoD, Intelligence, Media Relations, Defense, Government, Policy Analysis, Program Management, International Relations, Policy

Experience

Senior Internal Operations Manager

Tern Bicycles

2021-2 - Present · 5 yrs 8 mos

Remote

Operations Director

otteroo

2013-9 - 2019-4 · 5 yrs 8 mos

San Francisco, CA

Works closely with founder/CEO to oversee day to day operations for Otteroo, a baby product company introducing a bath time recreational flotation device for infants starting as young as eight weeks old; other tasks include managing customer service operations, overseeing research projects, editing website and press materials, developing marketing strategies and partnerships, resource management, reviewing legal documents, attending trade shows, and liaising with retailers and distributors.

Editorial

Fanpop

2013-2 - 2015-2 · 2 yrs 1 mo

San Francisco Bay Area

Provides editorial contributions on a part-time basis to Fanpop.com, an established internet social media company that forms online communities and connects users to fellow fans of similar interests (reach of 27M monthly unique visitors); includes writing film reviews and interviewing actors.

Researcher

Wagaroo

2013-2 - 2014-7 · 1 yr 6 mos

San Francisco Bay Area

Conducts research on part-time basis on wide variety of topics including canine breeds, canine behavior, and proper categorization of breeds for Wagaroo.com, a startup devoted to helping dogs find good owners through ethical breeders and shelters; tasks also include surveying potential users and testing user processes.

Intelligence Officer

Defense Intelligence Agency

2004-3 - 2012-7 · 8 yrs 5 mos

Washington D.C. Metro Area

Managed large-scale programs on intelligence, research, and policy affecting thousands of agency employees. Completed rotational assignment as the Defense Intelligence Agency’s ethics attorney in the Office of the General Counsel. Served as an intelligence analyst focused on the regions of China and East Asia.