Elaine Gattis

• Manage accounts payable/receivable using QuickBooks • Update financial records and transactions • Identify financial transactions and record accordingly in the chart of accounts • Process check and credit card payments, and reconcile bank statements • Compile payroll reports and process weekly and bi-weekly payroll in QuickBooks

• Responsible for helping to achieve revenue goals by accurately creating, reviewing and tracking monthly customer invoices • Manage and process custom and/or manual invoices for high volume enterprise customers • Exercise problem-solving skills by collaborating with internal departments and external customers to troubleshoot and resolve billing or collections issues and to ensure compliance with special contract terms and pricing • Prepare monthly billing in accordance with internal controls and SOX guidelines • Assist in evaluating current process flows and recommend streamlined controls and billing processes to ensure accuracy of billing for complex order management

• Was responsible for overseeing and executing high volume customer billing of over 2,000 customer accounts • Collaborated with collections manager, sales executives, account managers, and co-op teams to ensure accurate billing/accounts receivable • Coordinated and managed month-end close process • Tracked, reviewed contracts, and managed agency, profit sharing commissions process • Processed approved credits, write-offs, and journal entries • Managed, trained, facilitated weekly meetings, provided leadership, and determined KPIs for direct reports • Audited, troubleshot, reviewed and implemented improved process changes as necessary for billing department • Provided ad hoc billing, credit, and commissions reporting and analysis

• Reviewed and coordinated client invoicing process according to contract terms and conditions • Conducted monthly, quarterly and annually usage-based, audits for client billing and software subscription renewals • Tracked budgets and worked with Project Managers to ensure project expenditures were closely monitored • Executed, researched, and responded to client and consultant inquiries regarding billing concerns • Preparated customer invoices • Performed ad hoc reporting related to customer invoicing • Assisted in review, processing, and maintenance of client contracts • Assisted in AP invoice processing and ad hoc AP processes

• Managed custom invoicing for up to five high-volume corporate accounts in excess of twenty million dollars • Designed billing & reporting controls to increase accuracy resulting in a 20% decrease in errors • Increased billing productivity by streamlining summary invoicing process resulting in 15% decrease in DSO • Performed daily & monthly batch posting • Trained team members to use pivot tables and V-lookups in order to increase invoicing productivity • Compiled, reconciled and maintained monthly aging reports • Processed credit/debit memos • Communicated with program management teams as well as customers regarding customer billing • Delegated and supervised projects for office intern • Participated in monthly closing to complete billing cycle and accrue for unbilled activity

Managed custom invoicing for up to five high-volume corporate accounts in excess of twenty million dollars Designed billing & reporting controls to increase accuracy resulting in a 20% decrease in errors Increased billing productivity by streamlining summary invoicing process resulting in 15% decrease in DSO Trained team members to use pivot tables and V-lookups to increase invoicing productivity Compiled, reconciled, and maintained monthly aging reports Processed credit/debit memos Communicated with program management teams as well as customers regarding customer billing Delegated and supervised projects for office interns Participated in monthly closing to complete billing cycle and accrue for unbilled activity

Summa cume laude