elaine wilson

* Design of a Configuration Management Database using MS Access front-end with SQL Server backend to control all configuration items * Facilitated the development of the Citrix release build process and took responsibility for staging their releases into production * Fully designed a Definitive Software Library hosting source, application packaging and design documentation for 2 platforms (GDP and BDS+) * Designed processes and produced documented procedures for Configuration and Release Management that resulted in ISO20000 accreditation

* Accountable for deployment of releases to Test Environments and Production, for a transition state. * Provide stable test and training environments. * Develop a reliable release to production. * Ensure that release requirements for the transition state are coordinated * Plan releases into Managed Testing Environments and production * Ensure that releases are executed correctly and on time * Establish a release schedule for the transition state * Establish and maintain effective communication between Stakeholders and other resource teams * Ensure Change Management and Configuration Management processes are adhered to, and actively participate in process improvement activities * Ensure release management activity is properly planned for production cut-over

* Operate and maintain document register * Operate and maintain new sales register * Document and produce reports on sales (IS) benefits * Production of risk analysis spreadsheet in order to identify and evaluate costs and probability of occurrence. Subsequent mitigation strategy determined and monitoring processes put in place * Compilation of Work Breakdown Structure to assist with planning activities * Responsible for production of forward schedule of change * Responsible for scheduling changes and ensuring that change requests are carried out and completion is communicated to all relevant personnel

* The design and set-up of the project support office * Provide project support to Project Director, Project Engineering Manager and 4 x Project Managers. Project coordination and support across multiple large-scale turn-key projects that supply safety systems and DCS to the oil and gas industry * Management of 3 document controllers, cost controller and project planner * Production of all project reports * Configuration management of all documents, hardware and software across all projects

* Managing both mobile and static communication centers. Responsible for the receipt, registration, routing, checking, distributing and filing of all electronic signal messages * Comprehensive knowledge of electronic data handling procedures and military resource and planning management * Carried out statistical analysis of electronic traffic to ensure correct manning levels and for intelligence reporting * First line maintenance of WAN/LAN, cabling and equipment * Carried out cryptographic duties

Service Control Manager at Barclays Bank PLC

* Responsible for release strategy and design across multiple platforms including: * Security patching; NON-OS patching and applications release to global workstation estate * Applications and AppSense configuration releases across global Citrix platform * Software code releases across the global remote access platform * SharePoint Designer level 2 - responsible for the design and content management of team sites