Elaine Nesbitt

-Collaborated with the monitoring and evaluation team to support preparations for the annual global health conference. -Analyzed information against established criteria to identify likely recipients for award candidates. - Contributed to organizational priorities by supporting the daily operations of CAGH.

-Correspondence with clients over the phone or via email for any queries or concerns -Client scheduling, invoicing and direct billing for insurance using the Jane Booking System -Direct billing: Telus, Sunlife, Pacific Blue Cross, Provider Connect -Correspondence with lawyers and providers to settle claims -Data entry: spreadsheet management, digital filing, word processing -Aided with account reconciliation

-Managed the day-to-day operations of the clinic -Coordinated clinical research patients for a study on Personalized Blood Flow Restriction Therapy (PBFR), ensuring optimal client care and adherence to study protocols.

-Coordinated, monitored, assigned and documented client and clinical care activities -Assisted with team meetings and stayed up-to-date on business initiatives related to the clinic -Assisted with staffing processes and procedures (Onboarding preparations) -Special projects such as creating manuals, templates

-Contributed to the efficacy of day-to-day activities and duties virtually and in person. -Client Scheduling, invoicing and direct billing for insurance using the Jane Booking System -Direct Billing: ICBC, MSP, BCEHS, FNHS -Correspondence with clients over the phone or via email for any queries or concerns -Social media research

-Addressed customer queries and concerns -Assisted in visual merchandising and replenishment of the store. -Carried out cashier duties using POS integrated systems -Carried out in inventory checks using the JDA inventory system