EL-GHAZAL MOHAMMED

Information Technology Operations Specialist @ Atos

About

IT Operations Specialist chez Atos, avec une expérience en support informatique et en administration des systèmes et réseaux. Compétences en cybersécurité et gestion d’infrastructures, orienté résolution de problèmes et amélioration continue des services IT.

Country

Morocco

City

Casablanca

Industry

Information Technology & Services

Skill

SAP GUI, Windows Server, Linux System Administration, Dollar Universe, Citrix, Technical Assistance, Powershell, Batch Control, Microsoft Azure, MySQL, Cybersecurity, Information Technology, Troubleshooting, Office 365, Networking, Network Administration, Problem Solving, Computer Repair, Analytical Skills, Technical Support

Experience

Information Technology Operations Specialist

Atos

2023-11 - Present · 2 yrs 11 mos

Casablanca Metropolitan Area

Currently managing critical IT infrastructure across hybrid Windows/Linux environments, ensuring 24/7 system reliability and performance. Specialized in incident management through ServiceNow, batch job orchestration, and operational automation using PowerShell scripting. Key responsibilities include Level 1-2 technical support, SQL-based data operations, SAP system management, and cross-functional collaboration for complex issue resolution. Focused on process improvement through automation and comprehensive documentation to enhance operational efficiency.

Mainframe operations specialist

Atos

2022-11 - 2023-12 · 1 yr 2 mos

Casablanca-Settat, Morocco

To uphold the integrity, security, and efficiency of our IBM mainframe environment, ensuring uninterrupted and optimal digital operations for the organization. With knowledge of IBM systems and a keen eye for digital nuances. Tasked with overseeing the heart of computing infrastructure, ensuring the seamless execution of operations mission-critical application and the optimal performance of every digital entity.