Ekta Bhardwaj

Ekta Bhardwaj

Head - Employee Benefits & Experience @ Indus Towers Limited

About

I am a transformational HR leader with around 20 years of global experience partnering with executive leadership to build scalable, future-ready organizations. My expertise spans HR Operations, HR Business Partnering, Talent Management, Employee Experience, Benefits, and HR Automation across diverse geographies and complex, matrixed environments. Throughout my career, I have led enterprise-wide HR transformations—strengthening core HR foundations while reimagining people processes to drive measurable business outcomes. I have successfully designed and implemented HR operating models, employee experience frameworks, and digital HR solutions that have improved process efficiency by 30–50%, reduced manual interventions through automation, and enhanced governance and compliance across regions. As a trusted advisor to senior leadership, I have enabled workforce strategies that supported rapid growth, organizational change, and cultural transformation. My work in employee experience and benefits optimization has contributed to improved engagement scores, stronger talent retention, and more competitive, cost-effective benefits programs aligned to diverse workforce needs. I bring a strong execution mindset combined with strategic foresight—simplifying complexity, scaling HR capabilities, and embedding technology to enable agility and data-driven decision-making. I am deeply passionate about positioning HR as a true business enabler, where people strategy, digital innovation, and organizational purpose come together to create sustainable impact.

Country

India

City

Ghaziabad

Industry

Information Technology & Services

Skill

Business Partnering, Shared Services and HR Operations , Total Rewards, Human Resources (HR), Communication, Automation and digitalization, Employee Engagement, Employee Relations, Performance Management, Personnel Management, Strategic HR, Talent Acquisition, HR Policies, Performance Appraisal, HRIS, Talent Management, Team Management, Vendor Management, Deferred Compensation, MIS

Experience

Indus Towers Limited

Head - Employee Benefits & Experience

Indus Towers Limited

LinkedIn
2022-10 - Present · 4 yrs
Coforge

Senior Divisional Manager -Human Resource ( HR Lead for US & EU offshore)

Coforge

LinkedIn
2021-11 - 2022-10 · 1 yr

Noida, Uttar Pradesh, India

Key Responsibilities & Impact 1. Acted as a trusted HR advisor to senior leaders on all people-related matters, ensuring the highest standards of ethics, governance, and compliance across the organization. 2. Partnered closely with business leaders to deliver end-to-end support across the employee lifecycle, aligning people processes with business strategy and operational priorities. 3. Led system enhancements and HR automation initiatives, streamlining multiple HR processes to improve efficiency, accuracy, and employee experience. 4. Delivered actionable workforce analytics to leadership by analyzing employee attrition trends, including tenure, performance potential, and organizational levels, enabling data-driven talent and retention strategies. 5. Drove Organization Development (OD) initiatives to support change management, strengthen leadership effectiveness, and foster high-performing teams through structured communication platforms such as Town Halls, Skip-Level Meetings, employee forums, and one-on-one engagement sessions. 6. Designed, reviewed, and implemented HR policies and procedures to support organizational growth while ensuring consistency, fairness, and regulatory compliance

Coforge

Senior Divisional Manager - HR Shared Services

Coforge

LinkedIn
2021-1 - 2021-10 · 10 mos

Noida, Uttar Pradesh, India

Key Responsibilities & Strategic Contributions 1. Led the design and implementation of an HR Shared Services model for transactional processes, enabling standardized service delivery and increased adoption of employee and manager self-service solutions. 2. Fostered a culture of continuous improvement within the HR Operations team, ensuring high-quality, timely, and customer-centric delivery of transactional HR services aligned with SLAs and business expectations. 3. Partnered with business leaders to provide end-to-end support across all people processes, serving as a strategic advisor throughout the employee lifecycle. 4. Managed the complete employee lifecycle—from onboarding and role transitions to performance management, engagement, and exit—ensuring consistent, compliant, and positive employee experiences.

HCL Infosystems Ltd.

Head Shared Services HR

HCL Infosystems Ltd.

LinkedIn
2016-3 - 2021-1 · 4 yrs 11 mos

Noida Area, India

HCL Infosystems Ltd.

Business HR Partner

HCL Infosystems Ltd.

LinkedIn
2006-6 - 2014-9 · 8 yrs 4 mos

Noida Area, India

Working as a HR Business Partner

HCL Infosystems Ltd.

HR Business Partner

HCL Infosystems Ltd.

LinkedIn
2006-6 - 2014-9 · 8 yrs 4 mos

Noida

HR Business Partner | HCL Infosystems Ltd. June 2006 – September 2014 1. Served as HR Business Partner supporting the Service Division at a national level, partnering with senior business leaders to align people strategy with business objectives. 2. Managed the complete gamut of HR activities, including manpower planning, budgeting, wage bill management, succession planning, performance management, and HR operations support. 3. Led employee engagement initiatives and workforce interventions to enhance productivity, morale, and retention across geographically dispersed teams. 4. Provided HR support across diverse workforce environments, including field operations, manufacturing/factory units, sales teams, and call center operations, enabling consistent HR practices across varied employee populations. 5. Played a key role in business integration initiatives, supporting organizational restructuring, people transitions, and change management to ensure smooth integration and continuity of operations.

Ekta Bhardwaj's Contact Information

Email

******@***.com

Phone

(**) *** ****

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