Eric Cheung

Acting as the head of pension fund accounting, overseeing three core teams: Financial Reporting, Investment Operations, and Accounting Operations. Leading a team of more than 20 FTEs to deliver comprehensive retirement scheme accounting services and manage key relationships with multiple Retirement Schemes clients. Playing a central role in the fund administrator transition project during the pre–go live phase, and acting as a senior stakeholder responsible for issue resolution and operational stability post–go live. Providing strong people leadership, including resource planning, team development, and financial management. Acting as the primary representative for the client accounting function in engagements with fund auditors, trustee due diligence reviews, and client or MPFA regulatory enquiries. Providing expertise in process improvements throughout daily operations, encompassing fund-of-fund order placement and settlement, subscription and redemption payment workflow, Financial Reporting preparation workflow with the Trustee. Offering expertise in process optimisation across daily operations across Financial Reporting, Investment Operations, and Accounting Operations. Key achievements include: (i) developing and implementing operational workflows during the challenging constrained post go-live phase, with a particular emphasis on order placement, settlement processes, subscription and redemption payments, and coordinating financial reporting workflows in partnership with the Trustee; (ii) leading the establishment and staffing of the Client Accounting team from its ground up; and (iii) fostering a culture dedicated to excellence and continuous improvement.

Serving as the team head of the Fund Services function, leading a team of 8 FTEs, including 4 Hong Kong–based regional oversight staff and 4 Manila support staff. Providing end to end oversight of all fund accounting service areas, including fund accounting, financial reporting, audits, expense management, and fund event processes. Supporting retail, institutional, and retirement businesses, as well as general accounts managed by Manulife WAM, across a diverse range of fund structures including Lux UCITS, HKSFC‑registered mutual and pension funds, and CIMA funds. Leading Asia‑wide teams on global and local regulatory assurance initiatives, such as the Global SOC 1 review and FMCC Valuation Policies & Procedures review under HKSFC requirements. Acting as the key representative or chair for the Fund Services function, presenting audit results and findings to the Fund Board and various governance committees, including the Platform Operating Committee, Distribution Committee, and Swing Pricing Committee. Serving as a key specialist for fund product and investment accounting changes, including the transition of the General Distributor role from MIM Asia to MIM Ireland, and redesigning related gross management fee, distribution, and trailer fee arrangements and process flows. Expanding oversight responsibilities to include MPF scheme‑level governance and Macau retirement funds, while also leading the Fund Services Process‑Flow Automation Project starting from 2024. Reporting to the Asia Regional Head of Retail Operations and Fund Services, and contributing to the Asia Fund Services alignment initiative by leveraging Hong Kong regional expertise and procedures across other Asia offices.

Acting manager (rated with high performer) managing and supervising annual audits of various entities including hedge funds, private equity funds, investment managers and listed companies, to report directly to partners for regular status updates, audit findings, new opportunities with clients. Key roles to (i) review audit work, regulatory returns, such as HKSFC FRR, CIMA FAR, (ii) manage various projects and assignments, from timetable, deliverables, resources and staffing, project economics, progress and budget monitoring to billings, (iii) provide timely guidance, coaching and assistance to the engagement teams from HK to Manila offshore audit service teams; and (iv) offer recommendations to clients on internal controls and financial reporting functions. Specialist in hedge and private equity funds with profound knowledge in valuation and pricing methodologies of level 1 to 3 investments of various asset classes and experienced in special acquisition projects for listed companies to comply with Hong Kong Standard on Assurance Engagements 3000 (Revised) (“HKSAE 3000 (Revised)”) and Hong Kong Standard on Investment Circular Reporting Engagements 500 (“HKSIR 500”).