
fpqp erika bogdanovich
operations manager
About
Enthusiastic and driven person with over five years of experience in the fields of sales, operations management, and finance. Learning is essential and important part of my life. My ultimate goal is to increase the value of any organization I take part in by using my skills, knowledge, and willingness to learn.
united states
san francisco
financial services
microsoft office, time management, customer service, teamwork, marketing, sales, digital photography, advertising, microsoft excel, management, leadership, event planning, social media marketing, powerpoint, microsoft word, portrait photography, adobe creative suite, public speaking, bilingual proficiency, written and oral presentation skills, photography, retail, sales management, banking, research, mac, indesign, photoshop, access, social networking, financial analysis, data entry, image editing, finance, account management, social media, phone etiquette, critical thinking, data analysis, computer proficiency, financial planning, financial reporting, c++, python, sql, english, multitasking skills, business operations, r
Experience

operations manager
financial connections group, inc.
* Oversee operations staff and procedures * Provide internal metrics and reporting to key shareholders * Perform ongoing assessments to improve day-to-day operations * Evaluate new technologies and practices in the field * Manage vendor relationships

operations associate
financial connections group, inc.
* Led committee meetings with firm principal for rebranding project * Assist Operations Manager in improving existing CRM workflows and operational procedures * Generated and analyzed reports for business units based on need * Assist in creation of financial plans * Manage vendor relationships * Research and stay up to date on available software relevant to business operations * Provide onboarding, support and technical assistance to new and existing clients

assistant banking center manager
bank of america
* Drove results to increase referral rates of tellers from 2% to over 5% in a month * Managed all banking center operations including but not limited to cash flow, compliance, and employee management * Provided feedback and coaching to all bank employees to increase overall center sales and efficiency

teller operations manager
bank of america
* Actively participated as a member of the Teller & Teller Operations Specialist Advisory Board * Constantly reviewed and improved workflows to increase efficiency and reduce compliance errors * Developed detailed documentation for internal processes * Drove results to cross-sell bank products and services for teller goals * Recognized as key player in consistently attaining 95-100% in banking center audits * Managed customer relations and banking center partners * Helped develop weekly reports to measure performance metrics and find areas for improvement
Education
university of illinois at urbana - champaign
computer science
san francisco state university
international business
fpqp erika bogdanovich's Contact Information
Phone
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