eileen shannon

Responsible for review of mass toxic tort legal invoices using knowledge of the litigation process, billing guidelines and generally accepted principles and standards

* Manage team of 8 Litigation Technicians to assure timely tracking, processing and payment of toxic tort legal invoices * Manage Indemnity Coordinator to assure compliance with settlement agreements and Medicare * Manage reserve changes and develop process for reviewing rejecting and completing reserve changes

Managed a team of 10 general liability and personal injury auto claim representatives ensuring their professional development of successfully resolving best case settlements.

* Managed General Electric’s Asbestos Litigation Database with responsibility of tracking 250,000 asbestos claims and identifying trends; * Reported monthly to senior management regarding claim settlements and updates while managing and developing a team of 12 administrators and directing Six Sigma projects improving the quality of process outputs.

* Claims Regulatory Manager (2000 – 2002) * Assisted Claims Department in all areas of regulatory compliance in 50 states. * Created Claims Regulatory Database providing claims department with resource to be compliant throughout claims process avoiding potential for regulatory penalties * Analyzed and interpreted claims regulatory changes and provided direction for process changes for compliance * Researched and responded to daily claims questions resulting in increased compliant claims handling

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* Built Regulatory Compliance Audit Department. * Created Regulatory Compliance Audit Life Cycle and managed regulatory compliance audits throughout the country increasing company compliance and avoiding regulatory penalties * Reported monthly to Audit Committee providing senior management with independent risk assessment of company operations by identifying findings and recommendations streamlining the planning and development of process changes for compliance * Prepared annual audit schedule using systematic, risk-based approach anticipating external audits * Managed and developed staff of two internal auditors producing more accurate and reliable audit reports * Participated in Lean Sigma Work Out Sessions resulting in overhaul of IT’s process for implementing new process changes and project improvements

Six Sigma Green Belt Certification Electric Insurance"]