eileen burke

* Live Migration Triage. * ➢ Identify impact of incidents on both customer and the business * ➢ Design solutions for both the root cause of incidents as well as remedial action * ➢ Advise the senior business representatives on the current position for a Go/No go decision for go-live and all subsequent migration events * Archiving project. * ➢ Responsible for Application design * ➢ Key stakeholder/participant in the ITT process to select the Content Manager software and underlying infrastructure * ➢ Quality Assurance * Payments Area * ➢ Designed solutions for payments CRs which fundamentally changed how the service consumers posted payment transactions * ➢ Owned and managed the payment transaction types, ensuring correct mapping across the downstream systems * ➢ Implemented a quality assurance forum to manage the area of payments * Quality Assurance Lead * ➢ Responsible for identifying potential issues in the Core Banking Solution * ➢ Work with senior management and business areas to determine the risk levels * ➢ Responsible for designing a solution/mitigation for all identified issues