ehab guindi

* 2007–2016 * I led expansion of the Xerox business across the KSA landscape. * Reviewed and restructured the entire operation, implementing new country-specific initiatives, and recruiting a team to work to a new customer-centric business model. * Injected a culture of functional discipline, supported with effective systems and procedures that enhanced morale and productivity, and increased customer satisfaction and profit growth. * Stabilized performance, enabling development of medium-term and long-term strategic sales and marketing initiatives. Grew revenues above market, gained market share, and increased customer satisfaction. * Outstanding leadership performance noted with multiple prestigious awards.

* I addressed the challenges of a business unit underperforming in its market. * Restructured the Sales and Marketing operations, rejuvenating to deliver impressive performance utilizing a targeted Market Mapping program, and embedded a remuneration policy with market-leading incentive and recognition. * Deployed Lean Six Sigma across the enterprise to deliver cost savings and achieved substantial revenue growth with a series of well-received initiatives. * Awarded for achieving the largest turnaround. Recipient of the Distributor of the Year Award.

I introduced an American based outsourcing concept to the Saudi market. Developed a suitable framework that contributed as a profitable business model, and was assigned by Xerox to provide outsourcing training in multiple countries, increasing profits across the relaunched outsourced facilities. Achieved the highest business growth in the region, receiving Awards for Outstanding Business Growth, and special recognition as the highest business division performance with Saudi Xerox.

I managed Regional operations including revenue, profit growth, market penetration and product mix, ensuring compliance with systems and processes, and maximizing client satisfaction. Doubled annual revenue through both finance and service operations, and grew margins and market penetration by driving agreed management initiatives. Awarded many overseas trips by qualifying in the prestigious Regional Manager’s Honor Club in multiple years.

* Olayan Group is a private, multinational Saudi conglomerate; ATOS is an Olayan-Atos JV and IT services company, and ABM is fully owned Olayan company supplying Toshiba office equipment, furniture, and security systems. * I was promoted to Assistant Vice President to enhance the ATOS and ABM,TTC, AT&E business lines, leadership of ATOS and ABM, TTC,AT&E and a substantial staff complement. * Developed tactical plans that have been well implemented to deliver resounding success in both enterprises, recognized as a profit benchmark in the organization: * Transformed the Technology Division with results double that of industry-standard ROS growth. * Led ATOS to over achieve its plans in Saudi Arabia with huge YoY growth. * Oversaw ABM,TTC, AT&E double its profit levels. * ATOS and ABM,TTC, AT&E also being recognized as the highest performing companies within the Olayan Group.