Egor Rainkin

As a Key Account Manager and Team Lead with 4+ years of experience in B2B/B2B SaaS, I specialise in retention, renewals, reducing churn and growing sustainable long term strategic partnerships to maximise revenue. I don't just run account reviews, I understand clients business operations and lead with a consultative approach and take pride in turning challenging conversations into collaborative successes. Simultaneously, I help teams within Customer Success develop by nurturing talent, leading with empathy and operational efficiency. Seeing potential within someone and unlocking their true development has been a greatly rewarding process and building teams of people with a innovative and forward thinking culture is something I thrive on.I have a proven track record of exceeding expecatations, going above and beyond and defining strategy to enable businesses to grow. I have a degree in Philosophy so always up for an interesting conversation and I love to cook, listen to any kind of music and stay active whilst supporting the hospitality industry in any way I can!