Edward Perez

Worked hands on with the doctors and staff. Helped ascertain how to implement a comprehensive and sound dental business practice plan. Helped Doctor understand practice’s financial and patient care numbers Created office systems and help build an office culture that enhanced business success Increased revenue 30%-85% Increase retention of new patients and existing patients. Increase on accepted treatment and treatment proposed. Trained staff and doctors on office protocols and patient care.

Schedule and direct the daily needs of property maintenance 1. Serve 3-Day Notices for uncollected rent promptly and accurately. 2. Maintain cash receipt journal, daily and monthly report 3. Inspect property daily to ensure a quality presentation of the community. 4. Maintain resident relations, deal with complaints and problems relating to service and lease 5. Have excellent communication 6. Run credit checks for prospective tenants and verify all required information needed 7. Maintain records and resident files in an orderly and up-to-date manner. 8. Collect rent, follow up on any past due balances, maintain account records, and make bank deposits. 9. Prepare legal action for eviction when necessary. 10. Show and lease apartments, handle telephone 11. Perform effective annual apartment inspections of each unit.

Held a great relationship with Doctors, employees and Patients Morning Huddles (overview of day) Maintained insurance and patient aging reports. Manage both ortho and general Entered patient and insurance payments on ledger. Created claims and statements for insurance and patient billing. Created and presented treatment plans for patients including financial options Perform general office duties: correspondence, filing, copying, faxing, scheduling appointments. Maintained dental practice management software. (DENTRIX) Created office paper work (new patient, consents -English and Spanish ) Created Employee handbook Implemented structure and value to all office positions

Held a great relationship with Doctors, employees and Patients Morning Huddles (overview of day) Maintained insurance and patient aging reports. Entered patient and insurance payments on ledger. Created claims and statements for insurance and patient billing. Created and presented treatment plans for patients including financial options Perform general office duties: correspondence, filing, copying, faxing, scheduling appointments. Maintained dental practice management software. (DENTRIX)

Aided in creating new paperless dental practice to build office work flow. Created office documents using Microsoft Word and Excel. Created claims and statements for insurance and patient billing. Maintained insurance and patient aging reports. Entered patient and insurance payments on ledger. Conduct insurance and patient account collection procedures. Scheduled continuing education presentations to improve operational techniques and procedures for back and front office. Participated in the searches and interviews of new employees. Trained new employees. Responsible for maintaining working relationships with vendors, doctor and specialists.

Maintained dental practice management software. (Carestream-Softdent) Created and presented treatment plans for patients including financial options. Perform general office duties: correspondence, filing, copying, faxing, scheduling appointments. Produced marketing materials to attract new patients.

Responsiveness and sensitivity to patients' needs Summiting electronic and paper claims to insurance Billing and payment Collections