eduardo prado

eduardo prado

communications manager

About

Results-oriented marketing & communications professional with 4+ years of relevant experience in b2c, b2b, digital marketing and customer success operations. Excellent team player, great academic education and fit well in challenging and fast-paced environments. Passionate about technology, music and sports.

Country

portugal

City

lisbon

Industry

marketing and advertising

Skill

marketing communications, marketing strategy, marketing operations, social media marketing, digital marketing, merchandising, managing events, product marketing, trade marketing, events organisation, luxury goods, luxury brand marketing, b2b marketing, b2c marketing, facebook marketing, microsoft excel, microsoft word, microsoft powerpoint, adobe photoshop, mailchimp, visual merchandising, indesign, twitter marketing, instagram, marketing, data analysis, customer relationship management

Experience

miniclip

communications manager

miniclip

brf

marketing analyst

brf

2017-10 - 2018-8 · 11 mos
b.c wine school

marketing intern

b.c wine school

2011-12 - 2012-1 · 2 mos

* Support in achieving sales and marketing objectives by analyzing weekly reports * Conducting customer relationship campaigns * Contributed to create more precise and dynamic class & institutional materials * Management of students schedule and content taught in classes.

db schenker

senior marketing assistant

db schenker

2014-1 - 2015-10 · 1 yr 10 mos

* Main Activities: * Development, management, implementation and results analysis of the internal and external strategic marketing actions and campaign operations; * Full responsibility for the flow of files and perfect functioning of the website and company’s intranet through the deep knowledge of ECM Content Management System tool; * Identifying and presenting, at meetings with the manager, trends, new market practices and possible improvements in daily activities in order to propose better competitive advantage; * Cooperation with other units of DB Schenker across in Latin America, especially as a marketing and an ECM specialist. * Main Achievements: * Important role in reducing the waiting time for updates (at least 50 weekly updates) on the company’s internet and intranet for less than 24 hours; * Was chosen as responsible for implementing the entire renovation project of the company's website in Brazil and Guatemala; * Provided significant increase in employee and customer satisfaction by developing new marketing actions and communication materials.

dabee - acquired by mercadolibre (nasdaq: meli)

marketing and merchandising intern

dabee - acquired by mercadolibre (nasdaq: meli)

2013-1 - 2013-6 · 6 mos

* Main Activities: * Perform curatorship and provide detailed descriptions of the products displayed in the company’s virtual showcase and disseminated through social media and email marketing campaigns * Assistance with the content and marketing campaigns development and analysis on major social networks * Conducting researches about acceptance, availability, marketing trends and pricing practices of products in Brazil * Weekly meetings with the whole team (EUA & APAC) in order to present problem solutions and * standardize processes * Main Achievements: * Was chosen to entirely manage two communities focused on the music industry * Responsible for full management of more than 35 products uploaded weekly on the website using company’s built-in tools * Was able to develop strong relationships with co-workers and partners, increasing the effectiveness of processes and providing strategic feedback to stakeholders.

dupont nutrition & health

marketing and communications intern

dupont nutrition & health

2012-5 - 2012-10 · 6 mos

* Main Activities: * Assistance in planning, organizing and executing events, seminars and trade shows; * Frequent contact with managers of each business unit to develop strategic materials and marketing campaigns for vendors and customers; * Development of management reports, corporate presentations and researches to other DuPont’s business units, both national and international; * Strategic analysis of effectiveness, satisfaction and payback of marketing actions. * Main Achievements: * Contributed to ease the flow of information and to implement more accurate marketing materials through frequent contact with other business units.

premium drinks brasil

digital marketing and communications intern

premium drinks brasil

2013-6 - 2014-1 · 8 mos

* Main Activities: * Responsible for performing, monitoring and analyzing results of the entire company’s digital marketing plan on virtual and social media platforms: facebook, instagram, google adwords, twitter, website, mobile * Weekly reports revealing insights, improvements and general performance at digital platforms * Branding the company’s image and products for specific digital and printed vehicles * Visiting and presenting the correct use of promotional materials along with customers. * Main Achievements: * Direct involvement on increasing traffic by approximately 50% in social and digital platforms * Important role in the acquisition and relationship of three new strategic partners for the company * Responsible for excellent customer and partners relationships through direct contact and developing targeted promotions every week using social media tools.

nubank brasil

customer experience analyst

nubank brasil

2015-10 - 2017-10 · 2 yrs 1 mo

* Main Activities: * Consolidating chargeback operations on the customer facing side * Part of the bill & payments squad, contributing to spread knowledge to other employees and customers * Frequent contact with engineering and data science teams, in order to improve the squad's overall performance and reduce support demand without losing Nubank's core orientation of providing the best possible experience for card and app users * Development of internal projects with other employees, always aiming to improve the company’s internal tools & systems and the flow of information. * Main Achievements: * Was promoted from an “Xmart” to an “Xpert” Analyst, which implies greater autonomy and knowledge within the company’s activities and processes * Acquired scope to perform tasks related to three different squads: Bills & Payments, Chargeback and Social Media * Reached high scores of quality, productivity and efficiency in the periodic evaluation reviews.

Education

nova ims information management school

nova ims information management school

colégio visconde de porto seguro

colégio visconde de porto seguro

1997-1 - 2008-1 · 11 yrs 1 mo
espm escola superior de propaganda e marketing

espm escola superior de propaganda e marketing

marketing

2009-1 - 2013-1 · 4 yrs 1 mo

eduardo prado's Contact Information

Email

******@***.com

Phone

(**) *** ****

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