EDUARDO DE OLIVEIRA
CTO @ Branddi
About
Technology Executive with 20+ years of experience leading Software Development, Infrastructure, Operations, Cloud, Cyber security and Digital Transformation across mid- and large-sized companies in the travel, retail, services, consulting, manufacturing and software sectors. I operate as Senior Manager, Director, Head, CIO, CTO, combining strategic vision with strong operational execution. A solid track record leading multidisciplinary teams, modernizing complex environments, managing 24/7 operations, strengthening governance (ITIL, COBIT, LGPD, PCI), optimizing costs (OPEX/CAPEX), and driving programs focused on efficiency, scalability and innovation. Key Achievements • Achieved USD 200K/month in AWS cost reduction (Decolar) through architectural redesign, automation, and FinOps. • Delivered an operational turnaround with +31% margin growth at WeePulse after restructuring processes, teams, and KPIs. • Led the post-M&A integration of Viajanet into Decolar, including migration of stack, datacenter, processes, and teams. • Designed and operated high-availability platforms (99.99%) handling millions of transactions. • Implemented Zero Trust, SASE, WAF, EDR, and IAM, strengthening the security posture and reducing incidents. • Led hybrid and multicloud environments (AWS, Azure, GCP) with automation, CI/CD, Kubernetes, and IaC. Areas of Expertise • IT Infrastructure & Operations • Cloud (AWS, Azure, GCP) • Information Security & Governance • Architecture, Modernization & Integrations • SRE, Observability & High Availability • Team leadership, budget control, vendor & contract management • Digital Transformation & Operational Efficiency • Post-M&A integration, restructuring & scalability Skills • Leadership of large, multidisciplinary technology teams • Cloud, DevOps, SRE, Kubernetes, IaC • Zero Trust, SASE, Security & Compliance • ITSM, ITIL, governance, SLAs & mission-critical operations • Financial management (OPEX/CAPEX), FinOps • Digital transformation, scalability & continuous improvement • Executive communication with C-Level, board & stakeholders
Brazil
São Paulo
Computer Software
Infraestrutura de TI, Cloud Computing, Gestão de TI, Cibersegurança, Governança de TI, Hybrid Cloud, Multi-Cloud, FinOps, Alta Disponibilidade, Continuidade do negócio, Infrastructure as Code (IaC), DevOps, Site Reliability Engineering (SRE), LGPD, Nuvem híbrida, Operações de TI, Visão estratégica, Arquitetura de Cloud, Governance, Risk & Compliance (GRC), Gestão de custos
Experience

CTO
São Paulo, Brasil
CTO da Branddi, plataforma de proteção inteligente de marca que une inteligência artificial e expertise humana para defender empresas contra fraude, concorrência desleal e uso indevido de marca no ambiente digital. Lidero a estratégia técnica e a arquitetura da companhia, conduzindo a construção de uma plataforma AI-first que protege mais de 300 marcas em escala. Sob minha liderança, a IA deixou de ser ferramenta pontual e se tornou o modelo operacional da nossa engenharia; permitindo que um time enxuto entregue com a velocidade e a consistência de uma equipe muito maior. Minha base é segurança, infraestrutura e arquitetura de sistemas distribuídos. Trabalho na fronteira entre IA e produto, convicto de que a inteligência artificial está redefinindo o que equipes pequenas conseguem construir e que proteger uma marca é proteger o ativo mais valioso de qualquer negócio.

CIO
São Paulo, Brazil
Responsibilities: • CIO and Board Member at Weehub, with strategic responsibility for the entire technology organization. • Complete restructuring of the Technology department, implementing corporate governance, policies, standards, and security processes aligned with LGPD and industry best practices. • Architectural modernization using a Hybrid Cloud model (VMware + vSAN + AWS + Azure), creation of segregated environments (dev, hml, prod), and standardization of the change management cycle. • Implementation of advanced observability (logs, metrics, alerts, and APM) to ensure availability, performance, and rapid incident response. • Deployment of Cloudflare Zero Trust, IAM controls, MFA, access policies, SASE, and overall strengthening of the company’s security posture. • ERP modernization, automation of internal workflows, and integration between core business systems. • Development of availability, performance, and capacity indicators (SLA/SLI/SLO), along with structuring of ITIL processes (incident, problem, change). • Leadership of Infrastructure, DevOps, SRE, Security, and Support teams, ensuring 24x7 operations with a strong focus on high availability. Results: • Full modernization of the technology environment, growing from 4 to 78 servers, delivering high resilience, redundancy, and workload segregation. • Complete elimination of outages and instability after architectural redesign and adoption of governance practices. • Established a culture of observability, security, compliance, and performance across the organization. • Accelerated the company’s delivery pipeline through automation, standardization, and creation of CI/CD processes. • Significantly increased technology maturity, enabling scalability and supporting growth across all business units.

Principal Engineer
São Paulo, Brazil
Responsibilities: • Technical leadership for strategic projects involving cloud, networking, security, SRE, and AWS migration. • Architecture review, FinOps, cost modeling, multicloud governance, and automation initiatives. • Replacement of traditional VPN with Cloudflare Zero Trust for 6,000 users. • Design of WAN/SD-WAN, telecommunications, and network architecture for physical retail stores across Brazil. • Implementation of security policies, IAM, Zero Trust, and workload optimization. • Architectural support for Infrastructure, SysOps, DevOps, and Engineering teams. Results: • US$ 200K/month reduction in AWS costs after architectural restructuring and migration model adjustment. • Technical freeze that prevented millions in cloud overspend. • Secure migration of over 6,000 users to Zero Trust with zero operational impact. • Significant improvements in cloud performance, security, and governance.

IT Infrastructure & Operations Manager
São Paulo, Brazil
Responsibilities: • Leadership of Infrastructure, Cloud, SRE, DevOps, Security, NOC, Support, and Database teams. • Architecture of the e-commerce platform, technology redesign, and full infrastructure modernization. • Development of a hybrid environment (on-premises + cloud), leveraging AWS, Azure, and automation with System Center. • Management of 24x7 operations, monitoring, observability, SLAs, and business continuity. • Deployment of SASE, Zero Trust, WAF, EDR, IAM, and PCI/LGPD compliance programs. • Leadership of CI/CD initiatives using Azure DevOps, with automated deployments, pipelines, and software delivery workflows. • Implementation of CDN, serverless Workers, dynamic caching, and high availability (99.99%+). • Creation of the NOC, monitoring technical and business KPIs. • Active role in M&A processes: Due Diligence, integration, technology migration, governance, and LGPD compliance. • Financial management (OPEX/CAPEX), planning, contract renegotiation, and FinOps initiatives. Results: • Transformed Viajanet into the 2nd largest OTA in Brazil, supporting peaks of 40k simultaneous users. • Achieved massive cost reductions through automation, cloud optimization, renegotiations, and architectural review. • Maintained PCI certification for 6 consecutive years with zero security incidents. • Delivered one of the first Hybrid Cloud cases in Brazil, presented in California. • Reached availability levels above 99.99%. • Built high-performance teams with a strong culture of observability, security, and automation. • Ensured operational stability during the pandemic and throughout the M&A process with Decolar.

IT Infrastructure & Support Coordinator
Responsibilities: • Led a nationwide team of over 40 professionals supporting 5,500 users. • Managed Windows Server environments, corporate LAN/WAN networks, technical rooms and datacenters. • Oversaw incident, change and problem management following ITIL best practices. • Participated in the Oracle EBS implementation project, including authentication through Active Directory. • Implemented security policies, proxy, governance, inventory, backup and business continuity processes. • Provided technical support to 17 factories and distribution centers in a high-complexity, mission-critical environment. • Managed MPLS links, telecom infrastructure, contracts and vendor relationships. • Led nationwide technology standardization and modernization projects. Results: • Successfully delivered the ERP migration (Logix → Oracle EBS), integrating AD, corporate email and access control. • Reduced operational costs through contract renegotiations and infrastructure standardization. • Improved service levels by reducing incidents and response times across the entire national operation. • Ensured high availability for 24x7 industrial operations. • Established governance and technology standardization for all business units of the group.

Technical Support Coordinator
Responsibilities: • Full administration of Windows and Linux servers, including Active Directory, GPOs, File Server, Print Server, DNS/DHCP and security policies. • Management of 24x7 environments and N1/N2 support for more than four industrial plants. • Implementation and administration of proxy (Squid), firewall, VPN and access control policies. • Management of the NL&Gestão ERP (Oracle + UNIX), Mercador CRM, system integrations and Oracle database support. • Administration of the corporate network, MPLS, structured cabling, LAN/WAN and redundant links. • Implementation of backup processes, disaster recovery, asset inventory, antivirus and security controls. • Coordination of infrastructure and support teams distributed across multiple locations. • Support for mission-critical industrial operations, ensuring availability and business continuity. Results: • Reduced operational incidents by standardizing processes, GPOs and security policies. • Increased plant availability through the restructuring of networks and servers. • Implemented controls and systems that reduced operational failures and improved environment reliability. • Enhanced ERP and CRM performance through infrastructure and database optimizations. • Structured and strengthened the support and infrastructure team, improving productivity and reducing resolution time.
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