Eduardo Jurado V.

CEO @ Semgroup

About

Entrepreneur, transformative leader, continuous learner. Constantly looking for new relationship, business development, co-creation, and collaboration. Eduardo started Semgroup 6 years ago as a family business building high performance teams for Information System projects delivery and an environmental division for water treatment plants with a customer centric vision. Semgroup is now opening their energy division, and media lab for new businesses co-creation. Additionally, they have partnered with Rokk3r Labs for co-building exponential organizations. Eduardo's ability to foster good relationships, and providing unique solutions to his customers, helped him achieve continued success. Eduardo believes that Semgroup will expand and continue to be recognized as a top player internationally. Eduardo's vision for new IT business development focuses on Speech Recognition; Data Mining; Voice Biometrics; VoIP; Contact Centers; Speech Analytics

Country

Ecuador

City

Guayaquil

Industry

Non-profit Organization Management

Skill

Business Strategy, Speech Recognition, Contact Centers, Voice Biometrics, Speech Analytics, Data Mining, Call Centers, Telecommunications, Pre-sales, VoIP, Networking, Project Management, Team Leadership, Project Planning, Cloud Computing, Wireless, Call Center, New Business Development, Team Management, CRM

Experience

CEO

Semgroup

2008-1 - Present · 18 yrs 9 mos

Ecuador

Semgroup's culture keeper, strengthening sociocultural homeostasis within the organization for adapting and taking advantages of internal / externals changes. Taking Semgroup to be an exponential organization Coaching, guiding, collaborating, and empowering employees, improving communication for new business development and successfully deliver projects Facilitator of the marketing committee of the organization. Business maker Technology Division specialized in: Customer Interaction - Contact Center, Speech Recognition & Voice Biometrics Big Data - Data Mining & Speech Analytics Mobility - Telemetry

President

EO Guayaquil

2025-7 - Present · 1 yr 3 mos

Member

Entrepreneurs' Organization

2017-3 - Present · 9 yrs 7 mos

Guayaquil

Membership & Finance Chair

Entrepreneurs' Organization

2021-8 - 2025-11 · 4 yrs 4 mos

Guayaquil, Guayas, Ecuador

Presidente

Entrepreneurs' Organization

2019-6 - 2021-6 · 2 yrs 1 mo

Guayaquil

Chapter Launch Champion

Entrepreneurs' Organization

2018-6 - 2019-6 · 1 yr 1 mo

Guayaquil, Ecuador

CEO

0G IoT Solutions

2018-2 - 2025-11 · 7 yrs 10 mos

Ecuador

Responsible for a successful deployment and operation of the Sigfox network and development of the IoT Ecuadorian Ecosystem within the LPWA solutions.

Gerente General

SpeechVillage Latinoamerica

2012-10 - 2021-8 · 8 yrs 11 mos

Ecuador

Deliver chat and voice recognition solutions for call center optimization thru our virtual agents which interacts with customers in a fluent and natural way. - Improve quality experience between customer and call center. - Reduce operational costs: 50% of our virtual agents, replace effectively human agents in many services.

Network Switch Subsystem Engineer

Nokia

2005-2 - 2007-3 · 2 yrs 2 mos

- Responsible for planning, configuration and performance of the core network nodes of the biggest GSM communication service provider in Ecuador (www.porta.net). - Spearhead Projects and CARE team. - Manage resources for Project delivery and for Customer Care. - Optimize overall status for Project and Customer Care Team with Daily report to Project Manager and Care Manager. - Accountable of contacting Tier 3 Nokia support – highest technical support level in the US and Finland – for consultation & problem solving inquiries. - Carried out and supervised team member tasks