Eduardo Gutierrez Mendoza
Operations Director
About
Business Administrator and Specialist in Business Logistics, bilingual (English C1), with a solid track record structuring, leading, and scaling national and international logistics operations across the industrial, food, foreign trade, and transportation sectors. Proven experience leading cross-functional teams of up to 50 people, managing monthly budgets exceeding USD 1.2 million, and articulating operations with key business areas such as procurement, production, finance, and transportation, as well as with regulatory stakeholders.Focused on transforming operations into a business enabler, generating direct impact through cost reduction, margin improvement, and EBITDA protection, while ensuring regulatory compliance without compromising speed, operational continuity, or service levels. Advanced proficiency in Excel, Power BI, and analytical tools to support data-driven operational decision-making.
Colombia
Medellín
Transportation/Trucking/Railroad
Logística internacional, Operaciones Logísticas y de Transporte, Sustainability, Change Management, Strategic Visionary, Customer Experience, Business, Spanish, Operations, Microsoft Power BI, Transporte, Liderazgo de equipos multidisciplinarios, Inglés, Planificación estratégica, Habilidades sociales, Aptitudes de organización, Mejora continua, Exportaciones, Gestión de personas, Trabajo en equipo
Experience

Operations Director
CI Caribbean Oils & Fats S.A.S.
Barranquilla, Atlántico, Colombia
Lead and optimize the end-to-end logistics chain for exports of raw materials for the food industry (palm oil and derivatives), managing logistics planning, operational execution, inventory control, port coordination, supplier negotiation, regulatory compliance, and risk management, as well as land transportation operations to ensure supply between plants within the business group. Lead operational teams and coordinate logistics providers to ensure production continuity, cost efficiency, and volume fulfillment, with responsibility for monthly billing budgets of up to USD 1.2 million. Key Achievements: - Increased EBITDA in Oleologistic and Caribbean, primarily within transportation operations, through logistics planning optimization, operational cost control, and improved fleet utilization, achieving stronger results compared to previous periods. - Improved export operating margins by 10% per product line by leading strategic negotiations with logistics providers and optimizing cost per exported ton, strengthening the company’s international competitiveness. - Led a monthly operation of approximately 20 export containers (USD 600K) and 750 land transportation trips, ensuring 100% fulfillment of the group’s supply plan and uninterrupted production continuity.

Operations and Relationship Chief | Foreign Trade
Zona Franca Barranquilla
Barranquilla, Atlantico, Colombia
Plan, control, and optimize foreign trade operations across 12 free trade zones nationwide, providing services to industrial companies in the food, chemical, and manufacturing sectors. Responsible for process standardization, inventory control, free trade regime compliance, operational risk management, KPI monitoring, and coordination of multidisciplinary teams, as well as engagement with strategic clients and regulatory entities (DIAN, MinCIT, among others), ensuring proper execution of operations and sustainable business growth. Managed monthly billing budgets of approximately USD 550K. Key Achievements: - Increased the number of foreign trade operations by 138% between 2017 and 2020, resulting in a 19% increase in revenue for the Free Trade Zone Operator business unit, optimizing the use of the eFranco platform while maintaining the same client and service base. - Achieved zero regulatory penalties during 2017–2023 through rigorous operational control, process standardization, and strengthened compliance and risk management practices. - Reached an average customer satisfaction score of 98%, driven by operational strengthening, process standardization, and continuous service-level improvements. - Promoted from Operations Coordinator (20 people) to Logistics Operations & Regulatory Compliance Manager (45–50 people) as a result of sustained performance and expanded leadership scope.

Foreign Trade Leader | Inhouse
IBS Zona Franca S.A.
Colombia
Coordinate and execute imports of textile inputs and exports of finished goods (apparel) within a free trade zone, managing logistics scheduling, suppliers, costs, inventory control, and free trade regime compliance, ensuring plant production continuity and operational efficiency, with responsibility for operations of approximately USD 100K per month. Key Achievements: - Reduced import and export lead times by 40% between 2015 and 2017 by optimizing inbound and outbound logistics flows and leveraging the free trade zone interconnection gate, enabling four additional hours for production and inspection activities. - Increased inventory accuracy from 77% to 92% between 2014 and 2017 through the implementation of a 100% priority inspection model for inbound and outbound shipments. - Reduced container transportation costs by 25% through effective negotiations with transport providers, generating significant savings and improving export cost efficiency.

Financial and Administrative Assistant
Barranquilla, Atlántico, Colombia
Responsabilities: - Propose the creation of new administrative and financial policies pursuing the improvement of the workflows between areas - Making bank reviews - Offering support to the treasury management - Supporting the HR department activities Achievements: - Design and implementation of the employees credit applications policy - Leading the excel basic tools training program for 35 administrative employees
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